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NOC Engineer
2 years ago
Description
Playtika is a Game-Entertainment Company that provides audiences around the world with a wide variety of games based on quality, original content that is constantly changing and tailored to each player specifically.
We were among the first to offer free-to-play games on social networks, and shortly after, on mobile platforms.
We are successfully applying our intuitive understanding of what players want. That's why we have over 35 million players and 19 offices around the world.
As a digital entertainment powerhouse, Playtika processes more than 9TB of data daily. Our games are continuously evolving journeys, personalized to deliver new challenges and surprising thrills, at every twist and every turn.
At Playtika, we are storytellers and coders, artists and data scientists, explorers and strategists. We don’t just build games, we bring them to life.
Responsabilities:
- The NOC Engineer is responsible for monitoring and supporting company production system and application-related issues
- The NOC Engineer would play a key role by coordinating operations and engineering teams in order to identify and triage outages, verify service impact to the users, send out status updates, dispatch the appropriate subject matter experts, liaising with 3rd party suppliers and identify root cause to implement a fix
- The working environment is intensive and demands working in irregular hours including 24/7 shifts
Responsibilities
Requirements
- Good English skills both verbal and written, natural aptitude for dealing with people
- Basic knowledge of network technologies, connectivity, protocols. Ex: Router, switch, IP address, TCP/UDP, etc.
- Willingness to extra if the situations requires it.
- Basic databases knowledge. What's a database, types of databases, examples, etc.
- Strong delivery orientation (experience in working in B2C environment is an advantage)
- Organizational skills with the ability to multitask in order to handle multiple tasks in a real-time environment
- Strong analytical skills and able to collect and interpret data from various sources
- Ability to assess and priorities faults and respond or escalate accordingly
- Fast-learner
Nice to have:
- Good troubleshooting skills
- Good academic background with a degree or equivalent qualification in Information Technology, Computing or relevant subject
- Experience in a Technical support or similar role
- Experience in working with monitoring tools (Zabbix, Nagios, Icinga)
Benefits:
- Daily Breakfast
- Fresh Fruits daily, Yogurts, Snacks & Soda Drinks, Coffee etc.
- Meal Tickets
- Vacation Tickets
- Private Pension
- Transport Subscription
- Private Medical Subscription
- Private Dental Subscription
- Wellbeing Benefit (Benefit is our partner)
- Personal Development Benefit (Benefit is our partner)
- Quarterly & Performance Bonus
- Birthday Gift
- 1 Day Off for birthday
- Bonus & Gift Cards for special events (Easter, 1st of June, 8th of March, Christmas)
- Comfortable office easy to reach from any spot of the city: Timpuri Noi
- Games: pool table, ping-pong, fussball, air hockey etc.
- Exciting company events
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Come play with us! :)
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