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Integration Engineer, Cloud
3 years ago
At Unity Cloud (a division of Unity Technologies) we are re-inventing the way multiplayer games are built, launched and supported. We focus on providing innovative solutions that ease the development and launch of the online games with our suite of tightly coupled services. Our services range from hybrid multi-cloud scaling technology with 24/7 live operations though to voice communications and content delivery, we support the world’s biggest games enabling a premium player experience. At our core, we are passionate about gaming and keeping gamers online.
We are looking for a highly motivated, technically focused, Integrations Engineer to support our Japan based Sales Team. Your role will be an integral part of our Sales Team, working closely with our Solutions Engineers and Sales to assist with onboarding of customers. Your role will include supporting a variety of tasks including evaluating game servers, writing evaluations reports, integrating customers with our services suite, communicating with potential customers and assisting with other internal projects. You will have an excellent attention to detail, ability to prioritise tasks and awesome communication skills.
Responsibilities
- Enable the Sales organisation to succeed, by supporting the Integrations Process
- Ensure Integrations and Evaluations are completed and delivered on time to all customers and support the Sales team with any queries
- Assist with customer queries on platform related specifics
- Coordinate and communicate with Sales Representatives in sales activities
- Be proactive in keeping up-to-date with systems, processes, best practises and business policies
- Document and communicate customer and sales challenges to a wide team on a regular basis, to collaborate on improvements and new efficiencies
- A sense of urgency in identifying problems & brainstorming solutions, helping us to support customers and the Sales Team
Requirements
- Business level communication/write/read skill in both English and Japanese
- Confident debugging application issues across a variety of operating systems
- Have a good working knowledge of source control mainly using Git
- Working knowledge of bash scripting and basic programming, and able to read, understand and manipulate Perl Code
- An expert understanding of game logic, behaviour and associated challenges faced by a Game Developer.
Bonus points
- B2B Customer/Sales Support experience desirable
- Knowledge/experience of the Gaming Industry
Who We Are
Unity is the creator of the world’s leading real-time 3D development platform, giving users the most powerful and accessible tools to create, operate, and monetize experiences for the real-time world. Unity empowers anyone, regardless of skill level and industry, to create 3D visual content using world-class technology, operate using resources that maximize ease-of-use, and monetize, so that they can find success with their creations.
The company’s 1,000 person development team keeps Unity at the forefront of development by working alongside partners such as Google, Oculus, Autodesk, Microsoft and many more, to ensure optimized support for the latest releases and platforms. Made with Unity experiences reach nearly 3 billion devices worldwide and have been installed more than 34 billion times in the last 12 months. For more information, please visit www.unity.com.
Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
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