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Technical Operation Specialist

Description

Playtika Holding Corp. is a leading mobile gaming company and monetization platform with over 35 million monthly active users across a portfolio of games titles. Founded in 2010, Playtika was among the first to offer free-to-play social games on social networks and, shortly after, on mobile platforms. Headquartered in Herzliya, Israel, and guided by a mission to entertain the world through infinite ways to play, Playtika has over 3,700 employees in 19 offices worldwide including Tel-Aviv, London, Berlin, Vienna, Helsinki, Montreal, Chicago, Las Vegas, Santa Monica, Newport Beach, Sydney, Kiev, Bucharest, Minsk, Dnepr, and Vinnitsa.

We are looking for an outstanding Monetization Operations Specialist, to join us in the magic of creating Free-to-Play mobile games!

Responsibilities

• Manage daily Activity
• Training & Monitoring
• Key person between OPS and Daily Team
• Manage The daily Activity - Collaboration with other departments
• Working closely with all departments to ensure the OPS works effectively across all aspects.
• Managing the operation of monetization activities inside the game through the game’s Back end system: setting up promotions, controlling game features,
• Working with product managers and analysts to monitor and report on the performance of the promotions and events and their impact on KPIs and game health.
• Setting Social Promotions and Weekly Activity
• Managing the operation of monetization activities inside the game through the game’s Back end system: setting up promotions, controlling game features, creating pricing configurations, segmentation, CRM control, prizes awarding, etc
• Responsible for ensuring the smooth running of all the promotions, event and live tests
• Responsible for setting up campaigns in the game’s Back Office
• Work with QA team to make sure the campaigns configurations are working in the live version
• Over time availability and planning
• Execute MM activities that are required after office time
• Delegate and plan the overtime tasks

Requirements

• At least 2 years experience in QA or live operations or other relevant fields
• SQL Queries
• Writing and executing the needed actions on the DB
• Strong computer skills, the ability to operate multiple applications and platforms simultaneously
• Analytical thinking, the ability to think beyond the numbers and understand the full impact of different decisions on the game as a whole Experience with test documentation and planning (STD,STP)
• Product Side of the Job:
• Be the Focal Person for BOOST
• Perform Business Internals
• Gather New Requirements for System (dedicated Internal System)
• Proactive and creative with the drive to improve and continuously learn

Nice to Have:

• Experience as Technical Operation Specialist/ Configuration Specialist /Technical Support/ Technical Project Manager/ Business Operation Specialist Technical background