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Marcom Operations Associate, EA Games Core Community and Social Channel & Influencers
4 years ago
Marcom Operations Associate, EA Games Core Community and Social Channel & Influencers
Job Description
We are seeking for a Marcom Associate to run the day to day EA Games Core Community and Social Channel & Influencer operations. This role is instrumental in enabling global community, influencer and Game Changer activations across the EA Games portfolio. The Marcom Associate, Core Community and Social Channel & Influencers will run all operations for the EA SPORTS Community Activation team, which will include Game Changer and Influencer events and relationship management, ensuring proper financial and operational standards are met to EA standards.
The Marketing Communications (Marcom) group sets the strategy, produces the content, and executes the marketing campaigns for our games. You’ll be involved with a very dynamic group of people who are passionate about their product and drive to connect our world through games. If you are organized and detail-oriented, we’d love to have you as part of our expanding Operations team to help keep our global team running smoothly.
Responsibilities
Game Changer, Influencer and Community operations
- Community events calendar ownership
- Manage and oversee influencer and Community event activations for all global EA Games community events
- Handle game changer and community outreach, plan logistics, legal agreements, on-site trouble shooting
- Maintain influencers and community accounts and data bases
- Relationship management with key game changers
- External agency oversight
- Working closely with Global Community Activation Lead to consult on operational effectiveness with planned activations
Financial reporting and reconciliation
- T&E tracking / Managing Games community activation budgets
Functional operations standards and SLAs
- Create and govern Community Activation operations processes and SLAs with the team and stakeholders to drive operational excellence
- Identify and share best practices to create efficiencies across Community Activation Core and Influencer teams
Internal event support
- Facilitate functional all-hands and team offsites
Required Skills And Experience
- Exceptional organizational and coordination skills
- Ability to translate complex situations into tangible action plan
- Sense of responsibility
- Attention to detail and pride in executional excellence
- Problem-solver
- Excellent communication and interpersonal skills
- Ability to build strong relationships across Community Activation and other Marcom teams
- Comfortable working individually as well as with a team
- Intermediate proficiency in Excel
- Familiarity in Oracle and Salesforce a plus
- Confidentiality and trustworthiness
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