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Manager, Technical Program Management
2 years ago
Team Name:
MarketingJob Title:
Manager, Technical Program ManagementRequisition ID:
R008329Job Description:
Blizzard Entertainment is looking for an experienced and enthusiastic manager to lead the marketing technology portfolio of initiatives.
As a manager, you will be responsible for leading a team of program managers focused on delivering high quality programs, projects, and features across our advertising and marketing technology. You will also be hands-on with technology recommendation & selection, feature identification, prioritization, vendor & stakeholder management, and delivery of high impact initiatives.
As an ideal candidate, you will have experience in both product management and project management. You enjoy seeing an initiative from concept inception to completion, delivering projects on time with the highest quality delivery. As a people manager you have experience in managing other product owners, program managers and/or project managers that are leading technology delivery focused on cloud-based software. You should have experience across multiple project management methodologies, share passion for our games, and understand the nature of marketing work.
Responsibilities
- Lead marketing technology initiatives utilizing, internal engineering and vendor professional services resources
- Author critical product management specifications, roadmaps, and related deliverables
- Management and mentoring of program managers
- Manage department request intake process converting business requests into features, projects, and programs
- Be the subject matter expert for systems, platforms, and processes within your assigned programs
- Measure, track, and drive adoption and utilization of systems and features delivered
- Partner with 3rd party software vendors to understand and influence their future roadmap
- Contribute to PMO tools, best practices, and methodology development
- Drive standards and business process improvements across marketing
- Vendor & budget management, RFP, SOW, and contract management
- Ensure portfolio level documentation and status tracking
- Own & deliver large scale high impact projects as needed
- Own and maintain internal and external stakeholder relationships with key partners
Requirements
- A minimum of 5-7 years’ experience in product, program and/or project management, including global initiatives, custom software development, and cloud-based vendor software implementations
- A minimum of 2 years managing program managers or project managers
- Experience in advertising, media, CRM, or marketing technologies
- Experience working directly with engineering teams
- Bachelor’s degree, or equivalent experience in relevant field
- Certifications or experience with Agile/Scrum, Waterfall, Kanban, and PRINCE2
- Strong business acumen
- Excellent communication and presentation skills through multiple levels of management
- Self-motivated with strong initiative
- Able to work in a fast-paced, dynamic work environment
Pluses
- Project Management Professional (PMP certified)
- Experience delivering global initiatives
- Graduate degree in relevant field
- Passion for Blizzard games
Required Application Materials
- Resume
- Cover Letter which should include:
- What games you are currently playing
- Examples of some of the most impactful projects you have managed
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