Manager, Software Engineering - Publishing Live Ops, Player Support

Riot Games
Los Angeles, California, United States
23 days ago
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As a Software Engineering Manager in Global Player Support (GPS) - Studios, you will lead teams that make a direct and measurable impact on Riot's ability to protect the total player experience. If you enjoy solving player pain, you should join us!

You will lead engineers on two studio integrations teams responsible for working directly with Riot game teams. Your teams will integrate new features into our support platform that powers our player support agent-facing tooling and internal Riot-facing tools. We are a matrix organization where you will work closely with other craft leaders, product owners, delivery leads, and the Studios pillar team captain.

You will report to an Sr. Engineering Manager.

Responsibilities:

Required Qualifications:

Desired Qualifications:

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code . Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in gaming

It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).

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