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Manager - Regional Security

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

This role r eports to the Senior Manager – Global Protective Services.

Scope of Position

Manage the development, oversight and execution of strategic programs and initiatives for EA’S regional security function. This role requires a unique combination of security/safety expertise coupled with deep program management and strategic initiatives development experience.

Key Accountabilities

• Budget / results accountability for assigned projects, programs and initiatives
• Assist in the development of EA’s Safety Security & Business Resiliency Program and related capabilities implementation around guard force services, investigations, events security, emergency preparedness, and managing workplace violence.
• Manage end to end guard force services deployment in assigned region(s)
• Ensure that support staffing meets site specific needs, while applying a “value-based” approach
• Works cross-functionally to develop KPI’s & SLA’s in areas of responsibility
• Leverage internal case management system to ensure proper staffing deployment
• Assist in development of security / safety awareness & training programs
• Other strategic initiatives / projects as assigned by the Director of Global Protective Services

Leadership Skills Required

• Leadership and sound judgment
• Strategic program management
• Must have 100% credibility, objectivity and respect across all parts of the
• Ability to identify risk and define mitigation Proactive mindset.
• Build relationships with E-Staff, business leaders and internal and external
• Promote the Security & Safety functions as subject a matter expert within EA
• Ability to collaborate with other service functions (IT, HR, Finance, Legal)
• Ability to influence expectations and mitigate conflict
• Willingness to challenge status quo, innovate and introduce new ideas
• Understanding of differences in standards and culture across geographies and cultures

Professional Expertise/ Knowledge

• Industry best practices and metrics defining operational performance
• Experience with business continuity program process implementation and emergency management (ICS) – preferably in global corporation setting
• Strategic planning / program management in global security domain
• Knowledge of estimating and cost associated with various system applications

Experience

• 3-5 years in a similar role within a multi-national corporate security or general operations team
• Experience in program management / strategic planning & initiatives
• Former corporate security / law enforcement experience highly desired

Skills

• Service-oriented/customer-driven approach
• Excellent organizational skills
• Solid decision-making and judgment
• Excellent presentation skills
• Engaging communicator with ability to influence senior leadership
• Microsoft Office Suite
• Ability to work within a matrix environment with cross-functional collaboration

Education

• Bachelor of Science Degree or combination of requisite experience and education
• ASIS affiliation

Reporting Requirements

• Develop and manage operational metrics and KPI’s with strategic vendors
• Program / project management reporting – key initiatives
• Strategic initiatives plan development