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Manager, CDS Business Operations (EMEA)

Sony Playstation
London, England, United Kingdom
2 years ago
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognised as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStation™Now, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

About GSBO:

The Global Sales and Business Operations (GSBO) team brings together staff from around the world, with a passion for engaging gamers with PlayStation’s extraordinary products and services. GSBO teams are located in countries across the globe, balancing local relevance with a global perspective. Across our Direct to Consumer, channel partners, and services business, our teams work cross-functionally to bring the best of the PlayStation experience to markets and channels around the world.

A bout Channel Digital Sales (CDS):

Channel Digital Sales is a key revenue contributor for SIE and continues to evolve with the industry to create new business opportunities. We are looking for individuals who are motivated by being part of a truly global team, working together at the forefront of digital content distribution.

Channel Digital Sales are responsible for driving revenue to PlayStation Store and Services from indirect channels including retail, PC, and B2B partnerships. This is achieved through custom commerce solutions, trade marketing activities, local territory expertise, sales and customer data analysis, competitor reviews and collaboration with multiple internal teams, publishers and integrator partners.

Role overview:

Reporting to the Global Group Manager, Business Operations the Manager, Business Operations – EMEA will lead the EMEA Business Operations team in driving regional solutions to enable successful commercial growth through indirect channels in Europe, Middle East, and Africa. Indirect channels include retail, PC, B2B, and social channels. The Manager will have a thorough understanding of business level goals to successfully execute global strategies and deliver region specific initiatives. The Manager will be an expert in operations and solutions enablement, taking an omni-channel approach to drive revenue and engagement to PlayStation Store and Services.

The Manager, CDS Business Operations will develop relationships across the business and understand territory intricacies, leading to efficient operations and increased revenue. Ability to interact and contribute at a global level is key as is communicating regular progress concisely to stakeholders. The ideal candidate is an enthusiastic and dynamic leader, with superior team development skills, strong attention to detail, and someone who can push things forward in a fast-paced commercial environment.

What you'll be doing:

What we're looking for:

Benefits:

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

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