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Logistics Coordinator (B2C and IM) (12-Month Contract)
3 years ago
Summary of the Role
This position is primarily responsible for supporting the ecommerce and TCG Logistics teams. This role supports both internal and external teams with timely and accurate transaction processing, as well as proactive and courteous communication to internal and external partners worldwide.
What You Will Do
- Assist Logistics team members in posting ecommerce sales orders to our ERP, MS Dynamix AX
- Coordinate with internal and external partners (warehouses, carriers, freight forwarders) around sales orders, purchase orders and inbound/outbound shipments
- Provide shipping instructions to warehouse staff
- Coordinate ecommerce order cancellations to warehouse staff
- Track inbound shipment timing vs release calendar and communicate as appropriate
- Support logistics team members with daily transactional purchase order receiving in conjunction with warehouse reporting
- Run and maintain a weekly report to ensure shipping eligibility for ecommerce and TCG items
- Support team members in creating barcode files for the design department
- Other duties as required
What You Will Bring
- At least 1 year of relevant experience in logistics or supply chain process
- Excellent verbal and written communication skills
- Proficient in MS Office applications especially Outlook and Excel
- Proficient typist; 50-60 wpm
- Experience using MS Dynamics AX and Atlas 6.1 preferred
- Familiar with the Pokémon brand a plus
- Hard working, focused, quick, with great attention to detail; able to complete a high volume of work quickly with a low incidence of errors
- Positive attitude; enjoys finding the positive in challenging situations
- Self-starter with the ability to meet or exceed deadlines, prioritize, multi-task and maintain flexibility in fast-paced, changing environment
- Able to work independently and take direction
- Team player
How You Will Be Successful
Communication: You pride yourself on delivering clear, effective communications and possess active listening skills.
Team Player: You are a team player with the ability to work collaboratively and comfortably with employees who have diverse skills and experience and are in different geographies and levels within the organization. You build trust and collaborate with partners at all levels.
Great people skills: You know the “how” is as important as the “what” and you aim to build effective relationships across the organizations, as well as externally with 3 rd parties. You are mindful of diverse perspectives and engage clients in a professional manner.
Bias for Action: You keep internal and external customer(s) in mind at all times. You strive to proactively address customer concerns and needs and to provide consistent customer satisfaction.
Passion and Pride in your work: You love what you do and how you can add value to your clients; You set high quality standards and strive for continuous improvement and quality assurance with all deliverables.
Process Focus: You search for the instructions or guidelines and are most comfortable when there is structure. You appreciate the consistency and efficiencies that come from process and aim for compliance.
What to Expect
We offer a professional, fun and creative work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives.
The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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