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Localization Manager

Our Vision

A world-class partner to the games industry, trusted to deliver the highest quality services with passion, expertise and agility

Our Purpose

To serve our partners by enhancing the experience of gamers across the world through our passionate and expert team

Our Values

Quality, Passion, Agility, Customer Intimacy, Teamwork

About Universally Speaking

Universally Speaking is a pre-eminent, end-to-end, game services provider for the global gaming market. Gaming is our passion and our primary focus. We are multi-award winning in Localisation and Quality Assurance, working across all time zones. We work closely with our clients and pride ourselves on our ability to become an extension of their internal teams.

Over the last 20 years Universally Speaking (US) has built a reputation as a world class partner to the games industry, trusted to deliver the highest quality services with passion, expertise, and agility.

What would you do at work?

As Localization Manager, you will plan and manage the lifecycle of new and existing translation projects from inception to delivery, ensuring that the correct workflow, resources and processes are being used and optimized so that client expectations are met or exceeded in terms of services and deliverables. Always maintaining confidentiality, identifying and flagging any issues that require management escalation.

Main duties and responsibilities

• Estimate costs and turnaround times
• Establish the most efficient process for a given project/client
• Create a project plan and risk assessment prior allocation
• Kick-off projects according to plan and deliver on time and within budget (responsible for hitting set margins)
• Managing client relationships
• Develop client’s current workflows
• Provide swift answer and resolution to quality issues
• Manage resources relationship and ensure efficient communication
• Assist with quality control of external suppliers
• Verify quality of final deliverables
• Participate in team meetings and client meetings
• Work closely with the sales development team to establish client patterns, pursue sales opportunities, and ensure outstanding relationship is maintained with all clients

Requirements

Essential

• Bachelor university degree, particular in a linguistic or computer related areas.
• Localization industry experience
• Minimum of 2 years’ project management experience
• Strong organization skills and able to manage time effectively
• Managing multiple projects simultaneously
• Experience in working with Translation Management System (e.g. memoQ)
• Excellent communications skills (written and verbal)
• Ability to remain professional at all time
• Quality focused with a keen eye for detail
• Multilingual (to native speaker/translator) level in more than one language

Desirable

• Games industry experience
• Thorough understanding of localization process
• Audio localization experience (voice over, dubbing and subtitling)

Benefits

• Training
• Lunch and Learns
• Management Development
• Wellbeing Portal including Live Chat and Support
• Mini Health checks
• Access to Counselling and structured therapy
• Online CBT
• Perks and Discounts
• Qualified nurses on hand to offer support on a range of medical or health-related issues offering practical information and advice
• Social events and celebrations