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Localization Manager

Do you want to be part of a leading international technical service provider to the global #Gaming Industry with studios in Asia, Europe, North and South America?

We are currently in the process of expanding our pool of Localization Managers and are looking for professional, experienced candidates to become members of our growing global team.

Working with the Service Line Director, Division Head and Global Localization Manager, the Localization Manager will develop and implement the long-term strategy for the Localization Department.

The Localization Manager will consistently meet or exceed client expectations by ensuring exceptional service, quality and cost efficiency of the Localizations department while meeting or exceeding the Company’s financial goals for the department.

Responsibilities:

• Create and improve localization policies, procedures and standards, to ensure repeatable performance from project to project and across localization teams.
• Undertake research, including competitive analysis and best practices.
• Anticipate and identify future needs and implement strategic planning in multifunctional teams at a regional level.
• Determine appropriate localization strategies based on projects, clients’ business model, and environment that the client operates in.
• Constantly drive the development of linguistic and technical understanding and departmental procedures to improve results and maintain a knowledgeable, skilled and professional team.
• Manage the financial performance of the department, ensuring profitability while pre-empting additional costs and taking corrective action as necessary.
• Oversee that resources for each project has been allocated optimally, taking into account the requirements of other projects, available resources, cost and timelines.
• Communicate regularly and professionally with the client at a senior level to discuss the scheduling, cost and performance of the projects.
• Manage all direct reports, including selection, training, motivation, and performance management to ensure the best quality service is provided to our clients within the expected timelines and financial requirements.
• Motivate, develop, coach and energize people to achieve success within the organization.
• Set at both a departmental and individual level clear, transparent and stretching goals to drive professional developments.
• Put in place program that empower all staff to have career progression and develop in the organization.
• Ensure project data in the company's information reports is accurate, updated and complete.
• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Provide the Business Development team with insights on potential new opportunities, and support them in client presentations, proposals and meetings as required.
• Participate in regular internal meetings.

Requirements

• Bachelor’s degree in Business Administration, Linguistics, Computer Science or related field.
• Minimum 3 years’ experience in a similar capacity, preferably in the video games Industry.
• Strong command of spoken and written Chinese to liaise with Chinese speaking clients
• A proven track record of running a complex, multi-facetted software localization operation, preferably in the video games industry.
• Team management experience, comfortable managing in-house and remote teams.
• Able to communicate confidently and effectively to stakeholders of all levels.
• Demonstrable success in shaping/building a localization operation.
• Comprehensive understanding of the game localization life cycle process to effectively manage through the complexities of the business solution.
• Experience in full life cycle software development process and methods is an added advantage.

Benefits

• 1-month signing bonus*
• Casual working environment
• A generous leave policy
• Employee stock options
• Comprehensive health insurance coverage
• Dental insurance
• Flexi-Benefits

*Further details will be shared during the selection process