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Local IT Manager

Ubisoft
Newcastle upon Tyne England gb
10 days ago
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Job Description

Who we're looking for

As the Local IT Site Manager, you are responsible for ensuring a proper Support Service Quality for Ubisoft CRC. You are responsible for all operational tasks related to the site, such as infrastructure maintenance and expansion, supporting all workplace requirements e.g. expansions, reorganisations etc. meeting room configuration, team movement, inventory and asset management and request follow-up. You are fully involved on the operational tasks of its team, dedicating most of its time to operational topics.

You act under the supervision of a Local IT Operations Manager, who is accountable for consistency, adherence to global standards, level of service and process application for its region..

Your Mission

Lead the local IT team :

Manage and ensure a comprehensive success-oriented service :

Perform every task related to the Job of Local IT Technician: customer support, moves support, events support, inventories, issues and requests follow-up, local infrastructure (servers and network) management if required, etc.

Qualifications

What You'll Bring

Nice but not essential

Additional Information

Benefits

With Ubisoft CRC, you'll receive a competitive salary along with:

Perks:

For the safety of all our teams we are currently working remotely. We hope to return to our CRC home very soon and anticipate a blended working pattern combining office and home based working in the future

Ubisoft is committed to creating an inclusive work environment that reflects the diversity of our player community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age or disability status.

Company Description

Ubisoft's 19,000 team members, working across more than 40 locations around the world, are bound by a common mission to enrich players' lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin's Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown!

The EMEA Consumer Relationship Centre is at the heart of our strategy to engage with our players. With 245 employees from 29 different countries, the Newcastle-based CRC is made up of Player Experience, Community Management and Knowledge Management teams. Their goal is to provide an awesome experience that will enrich the lives of players across the EMEA region (Europe, Middle East, Asia & Australia). Collectively we work together to making better gaming happen!

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