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Live ops producer

3 years ago

For an international publisher in Amsterdam, we are recruiting a live ops producer.

Work with the developers to define the regular game updates, sales content, and monetization features
Develop the product plan and strategy for updates, events, sales, etc. by defining the necessary tasks and strategy behind all elements
Create the monthly operations plans to detail work packages and strategic activities
Identify and leverage sales opportunities across games and platforms
Work closely with the Brand Manager to identify and leverage opportunities for Marketing support of your product
Update and maintain the product's Master Roadmap with all planned activities
Oversee the daily operations for your product and work with the Game Operation Specialist to define the necessary work packages

Manage the execution of sub-projects within your product, such as update releases, major feature additions, major sales events, etc.
Define work packages for all areas of your product, define the responsibilities and track the execution and deadlines with your product team
Support your team with best practices for managing their workload

Create and maintain the yearly budgets and monthly KPI forecasts for your product(s)
Create special forecasts for sub-projects, such as platform- or update-releases

Oversee and manage your product team's daily work and help them with hands-on support and mentoring
Hold regular meetings/calls with your team, the product team in our Moscow HQ, the developers, and other necessary colleagues
Take care of personnel back office and line management duties for your team (Holiday requests, Feedbacks, Salary Planning, etc.)
Ensure the communication flow for all aspects of your product inside and outside of your team and represent the title and its goals in regular Town Halls
Make sure that all aspects of the product plans are documented in our internal tools and made available to the necessary team(s)
Work with your fellow Producers to share common knowledge and best practice across products

5+ years of experience working in Product Management online video games with a Free-to-Play model or similar experience, ideally on an Online Shooter
You have created product strategies with a proven track record of developing and implementing action plans to expand games into new markets and audiences
You have worked with monetization and audience KPIs and created action plans, forecasts, and reports against these KPIs
You have experience working with development teams in defining and implementing product roadmaps and rollout plans for online games
You have experience working with Marketing in creating and supporting holistic Marketing Plans for game and update releases in the EU and NA markets
You are skilled in Project Management and comfortable working with different methodologies (Waterfall, Agile), which you have successfully implemented to achieve the desired results
You have an interest in and understanding of Free-To-Play games and their business model with a strong affinity towards Online Shooter titles
You have experience playing on and/or working with Video Game Consoles
You are proficient with standard office tools such as Word and Excel, Google Sheets, and other online tools (Mind mapping, Project Management, Task Management, etc.)
You have excellent People management and communication skills
You are fluent in English