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Live QA Specialist Tester
3 years ago
Job Description
The Live QA team participates in the post-launch efforts for all Ubisoft titles. As a Live QA Specialist Tester, you will collaborate with the Dev Team, Customer Support, Community Management teams and the QC department to provide assistance for public Alpha and Beta events where applicable.
Responsibilities
You will be responsible to:
- Verify issues reported by customers and identify detailed reproductions to be provided to the production teams;
- Provide clear and detailed solutions to the issues based on the customer’s reports;
- Follow up on the issues compiled in the database;
- Draft reports on the tests that are carried out and update the test documents provided by the certification specialist team lead (validation grid, test-case, etc.).
Qualifications
Education
- High school diploma;
- Training in video game testing.
Relevant experience
- 1-2 years’ experience as a tester;
- Experience in complementary tests an asset.
Skills & Knowledge
- Strong focus on customer needs;
- Sharp observation skills;
- Sense of initiative;
- Excellent communication skills (French and English, spoken and written);
- Knowledge of Office suite;
- Knowledge of JIRA;
- Bilingual (French/English) is required both orally and written.
Additional Information
Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.
At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
Company Description
At Ubisoft Montreal, a preeminent developer of video games located in Montreal’s dynamic Mile-End neighbourhood since 1997, we offer a work environment unique in the industry for allowing you to build and cultivate games that are part of critically acclaimed, iconic AAA franchises of international repute.
When you join Ubi Montreal, you enter a community of passionate, extraordinary developers connected by their need to innovate, to be creative and to work with the latest technology. You’ll discover a world where employees enjoy constant career advancement, a supportive learning environment, and competitive compensation packages.
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