Live Ops Analyst

Epic Games
Los Angeles, California, United States
5 days ago
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WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

LiveOps

What We Do

The LiveOps team dives deep into data to understand our player needs, holds a relentlessly high bar for Epicʼs service quality, focuses the attention of our business and tech teams on the right priorities, and operates Epicʼs incident management process. When other mechanisms fail, LiveOps is the backstop that ensures that Epic operates in the best interest of our playersʼ experience.

LiveOps plays a key role in mitigating the risks of our fast-paced online operations strategy, minimizing disruption to our customers, and maximizing the value of our product teams. We maintain a singular focus on what our players are experiencing in real time. We take lessons from previous incidents and analyses into consideration and inject them into the planning processes for future work. These insights help us inform new and better tools and processes to continue empowering rapid delivery at an increasingly large scale.

LiveOps works in both reactive and proactive capacities to provide the best possible experience for our players.

What You'll Do

A LiveOps Analyst at Epic Games has a unique, high-impact role with a wide degree of freedom and outsized impact on the course of our business:

In This Role You Will

What We're Looking For

ABOUT US

Epic Games spans across 12 countries with 32 studios and 1,800+ employees globally. For over 25 years, we’ve been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic’s award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

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