This job might no longer be available.
Live Operations Product Manager
3 years ago
EA Mobile is looking for a Live Operations Product Manager to join our Plants vs Zombies 2 Live Service team. The Live Operations PM will partner with game developers, designers, marketing, QA, and other product managers to manage live services and create the daily journey in our game for millions of players.
Responsibility:
- Build a comprehensive and detailed plan for in-game events, including sales, promos, limited-time events, while altering configurations for repeating events to develop voice and rhythm.
- Manage the implementation of events (concept, asset management, asset development, configuration, testing & execution)
- Analyze important metrics and user feedback on a real-time basis to determine user trends and behavior. Detect and surface game economy imbalances and concept/implement rebalancing plans.
- Measure the success of features, content, and events and optimize their performance through split-testing and rapid, data-driven iteration.
- Coordinate and configure the in-game communication, in addition to the CRM to ensure all events are supported with the appropriate messaging to consumers.
- Work with the engineering team to design tools and techniques for automating live events and offers for users.
- Live operations experiments build hypothesis; implement; measure and iterate.
- Business revenue forecasting tied to the product roadmap and Measurements.
Qualifications:
- Experience with, and interest in, the mobile games space and the wider online environment.
- Experience hitting revenue/metric targets on a live game / digital product.
- Experience with data analysis.
- A/B and multivariate testing.
- Experience with in-game digital marketing.
- Bachelor's degree in a related field.
Create Your Profile — Game companies can contact you with their relevant job openings.