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Live Operations Producer

Crystal Dynamics is looking for a talented, enthusiastic, and highly organized Live Operations Producer with demonstrable project management experience to take on a major production role in building and servicing our next AAA title.

Crystal Dynamics, a part of the Square-Enix family, is constantly on the hunt for top-tier gaming talent worldwide. We pride ourselves on attracting and developing the best talent available to concept, create, and contribute to the most exciting projects in gaming today including Tomb Raider, Rise of the Tomb Raider, and the upcoming Marvel’s Avengers. Benefits for this permanent, full-time position include a competitive salary, 100% employer-paid medical, dental, and vision insurance options and plenty of days of paid time-off.

Responsibilities

• Works in support of the Sr. Live Operations Producer to coordinate, track, and guide activities of both internal and external development resources.
• Ensures that projects are completed on time and with high quality.
• Work with discipline Leads to determine resources necessary to complete projects.

• Use project management tools, production methodologies, and leadership level dialogue to maintain tight schedules and high standards of quality.
• Assist Leads in solving higher level complex project management issues.
• Identify and fix bottlenecks, as well as clearing roadblocks both on the day-to-day and longer term.
• Coordinate with internal Brand, Community, Customer Support, Design and Production teams. As well as, external partners and first party console resources, as needed, and other duties as assigned.
• Educate partners on requirements, best practices and expectations to patch, update and maintain titles on first party platforms.
• Track issues and facilitate response and resolution in a measured fashion.
• Provide transparency on project status and risks to stakeholders.
• Other duties and responsibilities as defined by the Sr. Live Operations Producer.

Essential Requirements

• Experience shipping one or more major console titles as a Producer or Release Manager.
• Proficiency with project management and version control software tools such as JIRA and Perforce.
• A demonstrated understanding of various Production methodologies is required.
• Bachelor’s Degree or equivalent experience

Crystal Dynamics is an EOE and M/F/D/V employer.