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Learning & Development Trainer
1 year ago
Who We Are
Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Cat Daddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.
Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.
At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.
2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).
OVERVIEW:
Our goal is to develop leaders, testers and associates to meet a constantly evolving and growing studio environment. 2K Vegas’ diversity and ambition calls for innovative, pioneering new content and approaches to training. This is an exceptional opportunity and an exciting moment to support and shape the success of training across QA studios.
While this is an individual contributor role, you will work in close partnership with HR, management and leadership development professionals. You will need strong learning and listening skills to rapidly integrate with the culture, and the professional experience to partner with management.
RESPONSIBILITIES:
- Facilitate and lead the New Hire Orientation process for training new hires on what we value, policies and procedures
- Train new hires during the first week on how to apply tools and processes for bug testing
- Create and update training using the best training methods for a specific purpose or audience
- Capture and evaluate information from team members and management on previous training to identify weaknesses and areas of additional opportunity
- Market studio training opportunities to team members and provide information on training initiative benefits to encourage participation
- Create training schedules and inform team members of upcoming scheduled training
- Attend training and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions
- Assess individual knowledge and skills to identify learning gaps for additional support and training required, while providing tailored recommendations
- Be forward thinking when designing or redesigning instructional learning programs; ensuring that they adhere to adult learning principles/theory, instructional design theory and related strategies
- Evaluate, maintain, and communicate internal computer-generated, on-the-job and classroom training programs on a regular basis to better the learner’s experience and increase knowledge transfer
- Enthusiastically train new or existing employees on the specifics of their new job function using your expertise in adult instructing principles, adjusting the program delivery to suit the learning style and capabilities of the learner
- Be a SME in post-learning tests to measure levels of understanding and retention of employees who recently underwent a training program
- Coach and support employees through planning and delivering training programs to various group sizes ranging from individual to large groups
- Facilitate various Employee Development initiatives and projects to realign the department with our strategy
- Meticulously coordinate the full cycle of administrative details surrounding facilitating training space, materials and participants needs
- Work in a timely manner and provide valuable input on projects to enhance and customize training processes to exceed operational needs
- Diligently provide regular detailed status reports to teams while providing recommendations on corrective actions
- Enjoy staying ahead of the curve when it comes to Development, Adult Learning trends, and standard methodologies
- Audit training records and progress in the LMS for QA studios
As a team member, you will…
- Be the epitome of a great teammate who jumps at the opportunity to lend a hand to their colleagues
- Exude your upbeat energy and passion each day
- Align your values with the Values of 2K
- Be a role model for our organizational culture by creating a positive impact at every touchpoint with people, with every word you say or put in print and everything you do
- Communicate in a fashion that is respectful and well understood
- Build and sustain working relationships with internal business partners across the organization and external contacts
- Collaborate with your peers and partners to add to the collective innovative thinking that can drive new training opportunities
- Actively participate in company events as part of our overall commitment to excellence
REQUIRED QUALIFICATIONS:
- 3+ years proven experience in a game testing role with a gaming company
- Passion for learning and development
- Proficiency in word processing and presentation software
- Ability to have multiple assignments and assess and analyze data
- Outstanding organizational, interpersonal, written, and verbal communication skills
- Excellent time management, project management, public speaking, and problem-solving skills
- Motivated, results-oriented self-starter with acute attention to detail
- Ability to problem solve, deal with ambiguity successfully and accept change in a fast-paced studio
- Versatility, flexibility, and a willingness to work within constantly evolving priorities with enthusiasm
- Good judgment with ability to make timely and sound decisions
- Physical requirements include the ability to lift up to 25 lbs. unassisted or assisted occasionally, stand, sit and walk for prolonged periods of time, climb, crouch, reach, bend at the waist and walk between our three separate floors to offices
PREFERRED QUALIFICATIONS:
- Associates or Bachelors Degree in a related field
- Previous training experience
- Knowledge about traditional and modern training methods and techniques
- Knowledge about learning management systems, instructional design and e-learning platforms
- Extensive experience building and maintaining relationships with management and colleagues
- A valid driver’s license
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
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