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ICT Project Manager

Unique blockchain assets (“NFTs”) have grown in popularity rapidly over the past few months. These unique assets allow people to own anything from in-game items to digital art, to music, and financial instruments.

However, they are highly illiquid: transactions take minutes or hours to confirm, and Ethereum can process fewer than 5 NFT per second for the whole world combined. To solve this problem, we have built Immutable X: the leading open-ecosystem scaling solution to trade and create NFTs on Ethereum. We’re a protocol: that means we enable other businesses to create and trade NFTs with no gas fees, completely carbon neutral, and in a truly decentralised manner.

We are looking for an ICT Project Manager to help onboard and design solutions for businesses using Immutable X. As an ICT Project Manager, you will assist in creating solutions for our partners, enabling our sales and integrations team to be successful in launching partners’ dream businesses on Immutable X. If you are a customer-centric engineer, and you have ambitions to grow a global, industry-defining product, come and join us at one of Australia's fastest growing start-ups.

You will have the opportunity to:

• Provide guidance to integrating customers and partners of Immutable X
• Understand our API, code base and use-cases deeply in order to recommend solutions to partners
• Interpret business outcomes and design step by step API guides
• Understand and effectively communicate our technical stack and product architecture to partners
• Draw comparisons to competing solutions allowing people to scale NFT applications on the blockchain
• Gain unique insights into how engineers build the newest or most interesting businesses make use of Immutable X
• Interact with users by email, Discord, GitHub, and calls to help them solve their Immutable X integrations
• Optimise and constantly update our “implementation guides” and use-cases to help scale the function

We would love you to have:

• 3+ years as a client-facing sales or integrations engineer within API-based SaaS company
• Previously provided technical support for business customers of an API based product (technical architecture/solutions architecture)
• Experience in taking an end-end business process and designing the appropriate API integrations for desired business value outcomes
• Strong verbal and written communication abilities
• A strong interest in crypto / NFTs
• The ability to be comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective

Some extra skills that would be awesome:

• Crypto-native
• Business consulting experience with a technical generalist background

Some of the things we can offer you:

• Competitive Salary and Employee Stock Options: Everyone in our team contributes to the success of our game-changing products, which is why we share all our wins company-wide. As we continue to succeed, stock options and a competitive salary mean you get to enjoy the upside!
• Flexible working life and $750 WFH set up allowance: Work-life balance is important. Whether you want to work from home or come to our new, shiny, Sydney office the choice is yours. To help you get comfortable working from home we’ll assist with a $750 contribution
• Paid Parental Leave: We celebrate our growing Immutable family! New parents will receive 12 weeks (primary) and 2 weeks (secondary) paid parental leave
• Employee Assistance Program: A 24/7 service that includes unlimited counselling for you and your family
• EOY and Birthday Leave: You can enjoy 2 additional paid annual leave days at EOY and a paid day off for your birthday
• Internet and Phone Allowance: $900 annually to put towards your mobile and internet expenses
• Learning and Development: We are dedicated to your professional development. You’ll get access to thousands of online learning courses via Go1, Udemy and Naspers. Immutable will also contribute between $1500-$2000 annually for you to invest in your continued education
• Wellness Benefits: Work-life balance and your wellbeing are important to us. We will contribute $1200 annually to put towards anything that contributes to your mental or physical wellbeing
• Diversity and Inclusion: We are committed to building a diverse and inclusive community for everyone. We’ve joined the Project F initiative aimed at removing the systemic barriers to achieving gender-balanced technology teams
• Personal perks: Perkbox benefits including premium access to Aura, Calm, an online fitness portal and discounts at major retailers
• Ideal office location: On-top of the Apple store on King Street, Sydney, CBD
• Social events: Fun and regular company events to relax and connect with teammates

Immutable is committed to building and fostering an inclusive, diverse workplace. We believe in incorporating everyone’s perspectives and experiences as this has been a significant driver in our success so far.

For this reason, we strongly encourage candidates of all backgrounds to get in touch. Even if you don’t meet all the requirements of a job listing, do yourself (and us) a favour by still applying! It’s highly likely you’ll bring something to the workplace that we haven’t thought of yet, and we would love to hear from you.