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Lead QA Tester

From critically acclaimed The Longest Journey to the very first sci-fi MMO Anarchy Online, to the brutal trials of Conan Exiles, our 28-year history has set our players uniquely up for a journey to the harsh world of Dune, where the continual battle for survival and spice will bring a challenge that is Legendary.

The Funcom team consists of over 250 people located in 5 studios - Norway, the US, Portugal, Sweden, a newly opened Romania studio - plus an additional UI/UX hub in the UK. As part of Funcom’s ongoing growth, and completing a successful turnaround, Funcom is now backed by Tencent, the largest online gaming company in the world!

Now, our QA department in Raleigh, NC needs a Lead QA Tester to help improve QA processes and best practices for our AAA games.

Your Mission in Funcom

As a Lead QA Tester, you will be responsible for leading a QA Team for one of Funcom’s top franchises, collaborating with the other QA teams and with the development team to ensure a high-quality experience for our players.

You will organize your team to fit the project ambitions, timeline and needs. You will develop and mentor your team members to ensure their growth and help them reach high professional and quality standards.

You will improve QA processes and best practices for our AAA games, with a focus on automation, massive online multiplayer, live operations, procedural content generation and very large open worlds.

You will be a quality champion for the project.

How you can have an impact in your position:

• Lead the team through direct mentorship while acting as a tactical driver of success, with the ability to directly contribute to team goals
• Lead the qualitative feedback process from a QA perspective, gathering feedback from the entire team and providing the dev team with applicable analysis of the results
• Support studio-wide playtest process, aligning aims and goals and ensuring capture of the feedback and bugs from all parties
• Represent QA within the development team; be visible, vocal, and integrated
• Participate in daily development stand-ups and share updates with the wider QA team
• Develop an intimate understanding of the systems and their associated requirements, maintaining them; share the details and updates with the wider QA team
• Perform design testing reviews, ensuring the design is captured and identifying bugs and usability concerns before they make it into the game
• Analyze and troubleshoot reported defects and internal issues
• Establish and execute team-level quality goals focused on risk management, quality checks, and established KPIs
• Help maintain a good functionality of the game systems by developing an intimate understanding of them and their associated requirements

We are looking for someone that has:

• Passion for video games
• Clear, effective communication across teams and cultures
• 4+ years of experience in the game industry working in a QA or related role
• 2+ years of experience leading/managing a team
• Strong understanding of QA methodologies and tools, video game testing standards, and the video game development cycle
• Experience with open-world and multiplayer games on both PC and console
• Professional Experience with the test cycle of a commercial game project, through alpha, beta, launch, and maintenance
• Experience with test and issue management tools, Jira, and preferably Testrail
• Experience with automated testing
• Passion for leadership and mentoring
• Strong analytical and problem-detection skills, with an ability to work with resolve
• Knowledge of SDLC, STLC and Agile development

We evaluate candidates on an ongoing basis and recommend candidates to apply as soon as possible!

Why Funcom?

We are a Scandinavian company and follow Scandinavian work values. For you, that means a flat structure in which you can thrive, be yourself, and leave a mark in the studio and become an ambassador for our company values. We focus on Agile/Scrum methodology, and heavily value the importance of work-life balance in employee culture. Funcom values close-knit, collaborative individuals who crave creative ownership, a drive for constructive input, and a never-ending pursuit of evolution and quality.

Funcom N C studio is a professional working environment with the international work culture .

Funcom Inc offers:

• Substantial employee benefits package including premium-free Insurance package, 25 vacation days, 8 sick days, 10 paid holidays, etc.
• 401K w/match.

We have a diverse, dynamic, inclusive , challenging and engaging culture, with a basis of continued training and career development opportunities, and w e encourage candidates from all walks of life to apply. Come join us in a friendly environment of enthusiastic professionals willing to go the extra mile to deliver world-class games.

Funcom Inc. is an equal opportunity employer. Funcom is looking for candidates who are authorized to work in the U.S.

COVID-19 Update: Funcom has transitioned to a work-from-home model and continues to interview/hire during this time. Initially, this role is expected to be a remote position, ultimately becoming an onsite position. We understand that every circumstance may be unique and Funcom will work with each candidate to identify options that work best for them and for Funcom .