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Lead Live Operations Product Manager

Job Posting Title

Summary

What You'll Do

• Lead a cross functional Live Operations team and manage the live operations strategy for a new social casino application
• Develop new LiveOps features & campaigns to drive monetization and engagement
• Own the long- and short-term features & tools roadmap based on live operations priorities & performance
• Measure and analyze the success of campaigns & features and optimize their performance through A/B testing
• Be an expert on industry trends and competitive landscape to challenge/evolve our thinking and share best practices
• Manage and mentor LiveOps/CRM managers to increase their impact on the business, develop their functional and domain expertise, and increase job satisfaction.
• Work closely with data science team to identify & operationalize player segments
• Establish and improve processes to ensure time & resources are spent efficiently and effectively

What We're Looking For

• Passion for mobile games
• 5 years’ professional experience with a minimum of 3 years in mobile free-to-play live operations or product management
• Proven success with developing impactful game features or campaigns
• Experience with marketing automation software & CRM tools. Preferred: experience using 3rd party software such as Leanplum, Braze, or DeltaDNA
• Strong organizational skills and ability to work independently and through others to deliver business results
• High operational efficacy leading complex projects and working with cross-disciplinary teams including product, business intelligence, engineering, and marketing.
• Demonstrated ability to use segmentation, A/B testing, customer lifecycle & behavioral data to personalize and optimize campaigns & features.
• Excellent written and verbal communication skills.
• Undergraduate degree in STEM, Economics, Marketing or a related field.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment
• Robust benefits package
• Global career opportunities

Our Values

• All about the Player
• Talent Unleashed
• Collective Brilliance
• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.