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Lead Data Analyst
2 years ago
Tripwire Interactive is looking for talented, dedicated, and passionate individuals to join our team. We're an independent video game developer and publisher, known for first-person shooters like Red Orchestra, the wildly popular Killing Floor series, and more recently, the action RPG Maneater. Tripwire has solidified its place as one of the games industry’s leading independent developers. Our independence means the ability to work on our own timetables to craft games with a singular voice that reflects our own unique vision. We’re located in Roswell, GA, a historic suburb of Atlanta, where living is affordable and proximity to the city provides for plenty of opportunities. We believe in a collaborative work environment where team members are encouraged to take risks and push the boundaries of our medium. If that sounds like something you could get into, we'd love to hear from you!
Without a doubt, our office is an awesome place to work, but at Tripwire we recognize that the true “office” exists both inside and outside of our state-of-the-art facility. With our brand new “Next-Gen” Remote Work policy, we are able to remain fully productive regardless of what the world throws at us by allowing all employees to choose whether they’d like to work in-office, at home, or a bit of both. This program has been designed to give all Tripwire employees the tools to help them deliver their best work. For more information on Tripwire’s Next-Gen Remote Work Policy click here.
Responsibilities:
- Help design, develop, and optimize Tripwire’s games to improve user experience and revenue by developing meaningful KPIs and metrics
- Build a deep understanding of Tripwire’s projects and partners (internal and external) while leading the effort and setting the vision on data analytics collected
- Work with key Tripwire stakeholders to identify needs and report outputs to clearly answer questions and drive decisions
- Establish a consistent data schema and data glossary for all Tripwire titles
- Ensure that any proposed element of Tripwire’s data stack complies with all data privacy policies
- Document requirements, developing, and delivering both written reports with analysis and charts on a dashboard
- Work closely with the Engineering team to ensure that all backend technologies needed to fulfill the data analytics strategy are communicated clearly and implemented correctly
- Coordinate with Creative, Production, Design, Development, and others to determine tracking requirements and appropriate research contributions needed
- With the Creative Director and other Directors, define the KPIs that measure the game’s performance in a meaningful way
- Design the tags for the tracking those previously defined metrics
- Identify the tools which should be used to analyze data and ensure that they are implemented and available to the team
- Maintain and constantly improve tools, bring new ideas and use best practices that set industry standards
- Develop and maintain standards for dashboards and reporting initiatives, which includes making sure data is visualized appropriately, creating consistent standards, and confirming that all data is accurate
- In collaboration with the Development and Production teams, provide data on the in-game economy (inflation rate, bottlenecks, churn rate etc.)
- Analyze data and provide insights that help to optimize the in-game economy and monetization
- Perform statistical data analysis using data querying tools such as SQL, JQL, etc.
- Develop a deep understanding of user behavior through research
- Analyze KPIs and provide insights that support the decision-making by the Live Ops team
- Ensure regular communication of KPIs to the Live Ops teams, maintain an updated summary of current view for product decision making purposes
- Work with engineering and QA to consistently monitor and improve data strategy
- Work across Publishing with external partner teams, sharing KPI-driven reporting and insights
- Assist external teams with implementing Tripwire analytics and data capture methods
- Interface with Publishing to offer data analytics solutions for published games
- If external developers use Tripwire’s data stack, ensure that published games adhere to best practices and standards set forth by Tripwire
- Provide and analyze metrics on the performance of the games’ marketing campaigns
- Provide tracking links that enable the marketing team to analyze the success of their campaigns
- Provide support to the Marketing team with implementation of requested services, such as Gamesight
Requirements:
- 10+ years of applicable game industry experience
- 5+ years experience doing quantitative analysis or similar (manipulation and analysis of large data sets)
- Deep expertise with visualization and reporting tools such as Tableau
- Proven experience with metrics driven-decision making
- Bachelor's degree or equivalent
- Preferred areas of study: Technical or quantitative discipline (Mathematics, Economics, Statistics, Computer Science, Engineering)
Bonus:
- 15+ years industry experience
- Multiplayer game analytics experience
Benefits:
- Profit Share
- Medical, Dental, & Vision 100% of premiums for the family covered by Tripwire
- Up to 30 days of PTO
- 16 paid Holidays
- Short Term Disability & Long Term Disability
- 401k Match
- Flexible Spending Account
- Flexible Hours
- Employee & Family Team Building Events
- Volunteer Days
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