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LQA Director

With studios around the world, Keywords Studios is a leading technical services provider for global video games and beyond. With locations in Asia, the Americas and Europe, Keywords Studios has a breadth and depth in multiple industry-leading service lines including Art, Engineering, Audio, Functionality QA, Localization, Localization QA and Player Support. Working across all major platforms and in over 50 different languages, Keywords Studios provides support and expertise for its clients across the globe.

Keywords LQA is one of Keywords Studios brands offering Linguistic Game Testing services. The Keywords LQA team now employs more than 700 people.

• In accordance with the Group’s strategic plans, the Director will develop the strategy and objectives for the service line covering organic and inorganic growth strategies. The Director will agree these with the Director of the Globalize Service Line of KW and be able to communicate this to the wider KW group.
• The Director has global responsibility for the financial performance of the service line, its growth and profitability. As part of this, the Director will be responsible for agreeing and monitoring KPIs at all points in the delivery process to ensure the business is constantly improving and performing in the optimal manner.
• Responsible for setting and adherence to standards and processes, the Director will ensure that common project management and execution tools are used throughout the group to ensure common processes and measurement of objectives, assessment of project, site, regional and global profitability.
• The Director will work closely with the Sales director and sales team, to explain and promote the capabilities of the delivery team, set customer expectations and communicate the USPs of the service(s) under their management.
• Working with the Sales Director, the Commercial Manager, Marketing, PR Manager, and the Partnership Team, the Director will initiate sales campaigns for the service line that galvanise the sales team and focus their attention on those services at pre agreed periods in the year.
• Acting as the Ambassador for the service line, the Director will spend a considerable amount of time on externally directed activities as the face of Keywords’ for these services. These will include client meetings, attendance at game shows, presenting on behalf of the group at various event and participation and leadership in industry bodies.
• The Director will ensure that at all times the business line has in place the right resources in the right locations such that the profitability of the business line is maximised while balancing the need to accommodate growth.
• Part of the Service Line Leadership team, the Director will be required to take part and be an active voice in process improvement initiatives impacting their service line, but also within the larger Globalize team.
• As the Ambassador for the activity within and outside of the KW group, the Director will be a driven individual, determined to grow the service line and to achieve its position as the undisputed leader in field
• Responsible for budgeting for the service line globally and delivering the financial performance of the activity, the SLD will ensure the budget and financial performance is compatible with the requirements and plans of the service line.

Requirements

• Minimum 4 years of experience of managing the delivery of services of the type to be managed. Excellent knowledge and contacts within the games industry.
• Team worker able to balance the needs for maximum productivity with keeping the team motivated and growing.
• Superior leadership skills – demonstrating determined change management leadership while also reassuring the wider team during the change process. Natural leadership in this role with come from being seen to lead from the front, from being the recognized expert in the field and from managing the teams firmly and fairly.
• Passion for the interactive entertainment space and close familiarity with all segments of the games industry.
• A driven, hardworking, strategic and creative thinker who will act on market requirements
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Proven ability to work both autonomously and as part of a multi-cultural, multi-disciplined team.

Benefits

The Director will, in addition to a locally appropriate salary and benefits package, enjoy a discretionary, annual performance related bonus scheme of up to 20% of salary and will also be expected to benefit from grant of LTIP options awarded from time to time by the Remuneration Committee of the Board of Directors.

Keywords International is dedicated to following a well-established Equal Opportunities Policy. We endeavour to create a workplace which provides for equal opportunities for all employees and potential employees.