Manager, Player Experience- Korea

Riot Games
Seoul, South Korea
5 months ago
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At Riot, we aspire to be the most player-focused game company in the world. Our Publishing Strategy and Operations team provides strategic and operational support to Riot Games and players around the world. This team works closely with our Games, Entertainment, Enterprise and Esports pillars to enhance the player experience.

Reporting to the Sr. Manager, Player Support (PS) APAC, you will be responsible for managing and growing a player support team responsible for bringing Riot’s legendary player support and experience directly to our players. You will leverage your honed craft expertise, strong communication skills, and change management expertise to lead major Customer Support and Experience initiatives, helping project leaders and local team members to successfully achieve their objectives.

What you’ll do:

Desired Skills and knowledge:

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will look at your past studies and experience, but for this role, we also look for dedicated people with a personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

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