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Junior Player Support Representative

Miniclip
Lisbon, Portugal
23 days ago
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Junior Player Support Representative

R esponsibilities

Delivering value-driven customer service and a better game experience to our players is very important for the Miniclip Player Experience team. Miniclip is looking for an experienced Customer Support Representative to join the team who would help to analyse complaints and feedback, trying to identify the root cause behind the contact and taking adequate actions in order to keep our players happy and engaged. You would mostly work with our biggest (8 Ball Pool, Disc Pool Carrom, Ultimate Golf, Mini Football, Football Strike) and/or upcoming games. As the first point of contact for inquiries from our customers, your primary responsibilities will include:

S kills & Experience

We’re looking for a hard-working, team-oriented candidate who is passionate about providing support to our users. The ideal candidate has:

The following skills are desirable but not essential:

Please ensure that you upload your CV and cover letter in English.

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