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Junior Player Support Coordinator

Keywords is an international technical service provider to the global Video Game Industry with 60+ offices across 20 countries and 4 continents.

Our Player Support Service Line is looking for a Junior Player Support Coordinator to maintain and organize Player Support-specific operations and procedures.

Main responsibilities will be in particular:

• Assisting in overseeing onboarding and offboarding of employees, as well as transfers of employees.
• Helping with processes related to work from home.
• Assisting with processes related to setting schedules, allotting PTO and creating timesheets for Player Support staff.
• Ensuring that studio processes are correctly applied on the service line level.
• Assisting in performance management and recognition processes.
• Ensuring Player Support internal documentation is up to date.
• Facilitating proper flow of information on the service line level; initiate supply requisitions; assign and monitor clerical functions.
• Contributing to team effort by accomplishing related tasks as needed.
• Other tasks required by the Player Support Management team.

Requirements:

• Excellent verbal and written communication skills in English.
• Proficiency in MS Office and G-suite.
• Basic HR knowledge.
• Attention to detail.
• Strong organizational skills.
• Comfortable to work in a fast-paced environment.
• Availability to work onsite in Katowice studio (Poland).

Benefits

• Competitive salary.
• Benefits package-private medical care & MultiSport card.
• Free beverages & fresh fruits.
• Friendly atmosphere.
• Chill-out zone with video games.
• Attractive referral program.
• Company parties.
• The casual and fun work environment.
• Pleasant location in the business area “Green Park”.

Good luck and we look forward to meeting you!