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Junior Application Operational Support
2 years ago
Job Overview
The Finance IT team within CFO Function is looking for a junior application support member, to contribute to the operation and maintenance of the Finance Enterprise Application landscape at Wargaming. The Finance IT structure brings together Developers, QA engineers, SAP application consultants and Operational service members working closely together to execute Wargaming strategy.
As a junior application support member, you will have the opportunity to work with different applications and technologies. You will also have the prospect to progress within the Finance IT team, taking on more responsibilities, being involved in various projects.
Reports To
The Junior Application Operational Support will report to the Team Lead of Applications Support.
What will you do?
- Manage the day-to-day activities in coordination with the Team Lead of Applications Support.
- Investigate and Resolve issues or complete requests based on priority.
- Document incidents and their resolutions in helpdesk ticketing system.
- Test existing systems, upgrades and non-functional enhancements
- Prepare documentation
- Liaise with Global IT in the organization to facilitate implementation of new or improved processes.
- Perform any other duties as assigned
What are we looking for?
- University degree with a strong academic record in Computer Science or related subjects
- Excellent written and verbal communication skills in English.
- Ability and willingness to work alternating shifts as required
- Team player with a high level of self-organization and collaborative personality
- Excellent skills in MS Office applications, particularly Excel and Word
- Ability to explain technical information to non-technical people
- Excellent administrative and organizational skills with good attention to detail.
- Ability to effectively prioritize and execute tasks while under pressure.
- Ability to learn and research issues independently.
What additional skills will help you stand out?
- Previous experience with SAP ERP / Business Planning and Consolidation / Document Management System / Accounting / HR / Travel and Expense management software
- Knowledge of accounting principles
- Previous experience in helpdesk support
- Experience with the Atlassian software suite such as Confluence, JIRA
- Greek and/or Russian and/or French language skills
About Wargaming:
Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.
Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.
Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!
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