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International Community Manager
5 years ago
Rockstar Games is looking for a dedicated Community Manager to join the International Online Marketing team at our London office. Responsibilities will include writing, editing and helping to manage and produce our online content, social media activity, community engagement and direct consumer response – with a focus on fans in key international territories including France, Germany, Italy, Spain, Japan and Latin America.
Beyond English, fluency in the aforementioned languages is not required, although it’s certainly a plus. In addition, the candidate must be a very skilled writer and social media enthusiast with relevant marketing experience, razor sharp messaging finesse, a meticulous eye for detail, excellent organizational and multitasking skills, experience with reporting and a serious passion for Rockstar titles and internet culture.
RESPONSIBILITIES
- Work with internal teams to curate, create, edit and publish content for the Rockstar Newswire blog and all other official Rockstar web sites, product pages and social media channels.
- Manage and directly engage with Rockstar Games fans in key international territories across Facebook, Twitter, Instagram, Twitch and other networks - and constantly be on the lookout for ways to cultivate our community in those countries.
- Maintain a consistent presence and friendly environment across all communication channels, engaging fans directly via social media channels, events, chats, direct email, and other Rockstar fan discussion outlets.
- Create and present regular reporting to internal teams on community engagement and social media metrics. Track content consumption, traffic growth, player sentiment and more.
- Help develop community campaign strategies in line with marketing/brand/PR objectives.
- Conceptualize and manage execution of new international community engagement initiatives such as local events, contests and promotions.
- Compile daily monitoring reports on fan discussion and community-created content.
QUALIFICATIONS
- Experience maintaining, managing and developing an online community.
- Bachelor’s degree or internationally recognized equivalent.
- Fluency in one or more of the following languages a huge plus: French, German, Italian, Spanish, Dutch and/or Japanese.
- Proficiency with Microsoft software tools (Word, Excel, PowerPoint) a necessity. Working knowledge of HTML, Photoshop and Premiere a plus.
SKILLS
- Highly self-motivated and proactive with ability to work both with minimal supervision and as part of a team environment.
- Exceptional interpersonal and communication skills – with keen and careful critical thinking and messaging.
- Impeccable writing skills – ability to write original content with insight, wit and flawless grammar.
- Strong planning, project management and analytical skills.
- Ability to work swiftly and efficiently in a fast-paced environment and keep a level head while maintaining grace under pressure.
- Excellent organizational skills.
- Interest and initiative in driving Rockstar’s global community and social media practices, and bringing them to the next level.
- Knowledge of and passion for online community creation and social media.
- Passion for games (especially Rockstar Games titles).
ADDITIONAL REQUIREMENTS
- Please submit a cover letter along with your application to be considered for the role.
HOW TO APPLY
Please apply with a CV and cover-letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.
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