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Internal Communications Specialist

Sony Playstation
San Mateo, California, United States
11 months ago
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Internal Communications Specialist
San Mateo, CA (collab) - * requires onsite work

The Internal Communications team’s goals are to engage and advise our PlayStation employees globally and to create a flawless internal employee experience that’s on par with our external brand. Historically a lean team, we’re now expanding to deliver against a more ambitious global internal communications strategy. With a particular focus on high quality, tone, and measurement, you’ll be part of a team that aims to reach the right employees at the right time, using the most engaging content on the most effective channels. The Internal Communications Specialist role will report to the Senior Internal Communications Manager and work alongside the wider global team to deliver PlayStation’s internal communications strategy.

What you'll be doing:
  • With the support of the wider team, work across all key communication channels and campaigns
  • Day to day management and monitoring of our internal communication channels and platforms, including email, newsletters, and intranet, and work with the team on development and rollout of new channels and platforms
  • Produce assets for regular and ad hoc communication channels (e.g., email newsletters, intranet articles, Teams announcements, Slack etc.) Generate high quality content that is relevant, easy to understand, and playful
  • Develop and implement internal communication plans and campaigns (both regional and global)
  • Management of audience targeting including distribution lists and email distribution platforms
  • Updating of communication calendars and campaign trackers
  • Partner with internal stakeholders across the business, including our employee networks, on the best internal communications approach, to help them achieve their goals in respect to what employees think, feel and do
  • Measurement: Analyse the effectiveness of channels to improve employee communications and provide insights on the most effective ways to reach employees
  • Support with crisis and incident communications
  • Support with internal events management

What we're looking for:

  • A creative candidate with excellent written and verbal communication skills
  • Adaptable writing style with ability to switch tone of voice as appropriate
  • Creative skills including Photoshop, graphic manipulation and creation, basic video editing skills, basic HTML
  • Content Management System experience
  • Good interpersonal skills and able to build positive partner relationships, enabling effective collaboration
  • Resilient and bold to ensure initiatives achieve their full benefit
  • Adaptable attitude with the ability to think quickly as situations change / demands alter
  • Interest in the business environment/industry in which the business operates
  • Proven track record of delivery
  • Experience with Diversity, Equity & Inclusion communications or initiatives a plus, but not required
  • 3+ years’ experience in internal communications, preferably within the technology or entertainment industries
  • BA in communications, journalism, PR, marketing or languages is an advantage, though other degrees are acceptable
  • Experience working in a fast paced, high-profile environment and organizations

*PlayStation offers a global hybrid office/remote working model — Flex Modes — which aims to combine the flexibility of remote working with the magic of in-person collaboration. The model is built upon the principle of working together in-person as work requires, with the freedom to work remotely otherwise.

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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$92,500 — $138,700 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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