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Internal Communications Specialist
2 years ago
Discord is on a mission to help everyone find belonging by creating a new kind of communications service that puts users first, is built with integrity, and improves the lives of the people and communities it serves.
What started as a place for people to hang out while playing games together online has become so much more. From artists connecting with fans to students collaborating in real-time and young entrepreneurs inventing the future - there has never been a more exciting time to join.
Reporting to the Senior Manager of Internal Communications, this newly created position will help build and support the way we keep Discord's employees informed, engaged, and connected during this exciting time of growth.
The role of the Communications team is to help shape and tell our story as we continue to serve the 150 million people (and counting!) who come to Discord every month. We are a pun-loving group of creative strategists that understands how communications positively contributes to Discord's mission. If that sounds like your vibe and you want to take your emoji game to 💯, you'll fit right in.
What You'll Be Doing
- Craft employee communications plans and messaging for company announcements across various channels
- Create and maintain Discord's editorial calendar for our internal Discord server
- Support programming of our weekly company-wide All Hands meeting, working with leaders throughout the company to bring valuable content to our employees
- Partner with the People team to plan company events including kick-offs, celebrations, and other official gatherings
- Identify opportunities to strengthen our internal communications ecosystem, ensuring we're inclusive and that information is easy to discover and consume for all employees
- Participate in cross-functional initiatives including Discord's plan to return to the office as a hybrid workforce
- Support day-to-day tasks from drafting written Q&As, creating templates and best practices, to contributing to cross-functional projects
- Support broader company-wide priorities to measure employee engagement
- Support and strengthen the information flow from the top of the organization to the bottom (and vice versa)
You’ll Thrive In This Role If...
- 3+ years experience supporting successful internal communications programs
- Bachelor's degree or equivalent practical experience
- In-house experience
- Experience partnering with cross-functional stakeholders
- Translate complex ideas into concise, easy-to-understand communications to a variety of audiences
- A creative mentality when it comes to finding solutions
Bonus Points
- Familiarity with the Discord product
- A passion for the employee experience
- Experience working with People teams and executive audiences
- Experience successfully communicating change in a growing organization
- Experience with communication programs from a global, local and hybrid perspective
#buildbelonging #LI-KS1 #LI-Remote
Benefits and Perks - Eligible to Fulltime Employees
- Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
- Mental health resources and quarterly wellness stipends
- 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
- Flexible long-term work options (remote and hybrid)
- Volunteer time off
- A diverse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
About Us
Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.
We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!
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