This job might no longer be available.

Instructional Design Specialist - Customer Service, Sales, Operations

ABOUT THE VOID

We live in an age where endless entertainment options exist at our fingertips, yet we still have a real need to get out of the house and share new experiences with our friends and family. At The VOID you will walk into new dimensions and experience new worlds without limits! From fighting intergalactic wars on alien planets, to casting spells in the darkest of dungeons, The VOID presents the Future of Entertainment. Only limited by imagination, our advanced Virtual-Reality technologies allow you to see, move, and feel our digital worlds in a completely immersive and realistic way. Our VOID Entertainment Centers (VECs) are coming to major cities throughout North and South America, Asia, Europe and Australia. More than watching a movie or playing a game…in The VOID you will live an adventure.

THE ROLE

The Training Team at The VOID is responsible for preparing all employees for success in their positions and we are a one-stop-shop.

• We analyze the training needs of VOID employees and evaluate those needs based on the overalls needs of the company.
• We design and develop the training content working with Subject Matter Experts in the company.
• We are responsible for implementing and delivering the training once it has been completed.
• We evaluate the training and begin the cycle again.

We are a scrappy team who works closely with Operation, Technology, Research & Development, and People & Culture in order to ensure the highest quality training is delivered to our workforce. In order to be successful in this position, you will need to thrive in a fast-paced environment and have an interest in gaining both training and instructional design experience.

WHAT YOU’LL DO

• Work with the Instructional Design Manager to determine the best strategies for training design, development, and delivery solutions
• Create, maintain, and enhance training curriculum and content
• Design, develop, and deploy technology-based and in-person training
• Partner with internal and external subject matter experts as appropriate
• Stay current on all instructional design theory and strategies
• Use and stay current on all appropriate tools for developing technology-based training courseware/software
• Meet deliverables on time
• Deliver the training content to its target audience

EXPERIENCE YOU’LL BRING

• 3-5 years of experience designing, developing, and deploying training
• Bachelor's degree in Instructional Design or related field
• Experience with eLearning authoring tools (Articulate Storyline or Adobe Captivate)
• Professional appearance and demeanor
• Exceptional communication skills, both written and verbal
• Experience delivering training material
• Flexible with changing timelines and product scope
• Some domestic and international travel will be required (~10%)
• Prior experience in Operations, Entertainment, or Hospitality strongly preferred