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Insights Analyst II - APAC

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As a Insights Analyst supporting India & SEA and Japan(APAC) , you will be tasked with diving into highly ambiguous problem spaces, generating insights and frameworks that’ll inform how we build our products and experiences, and collaborating closely with our regional Publishing leads, stakeholders, external product partners and with other Insights Rioters embedded throughout the company to improve our understanding of both the performance of our portfolio of games and products as well as our players.

You will advise the Publishing Team in crafting effective regional marketing strategies for APAC supporting India & SEA and Japan. Projects you will drive include collecting and analyzing complex data to more deeply understand our audience and their behaviors, providing strategic insights to help develop assumptions and inform decisions, designing and building new dashboards to provide actionable insights, and sharing your results with other Rioters in clear, illustrative presentations and dashboards.

Ultimately you will work closely with Publishing and Esport Publishing teams to help make smarter decisions and build captivating experiences for our players and fans.

This role will work alongside regional leadership in evaluating our existing portfolio, and determining how we can further develop top-tier games, Esports and products. Performance in this role requires creativity, willingness to try, fail, and try again at a new approach until it’s working, and a broad familiarity with analyzing research data.

Responsibilities:

• Working with APAC and supporting India, SEA, Japan Publishing and Live Services teams to develop objectives, meaningful metrics, and testing strategy for initiatives
• With a focus on business health and publishing support, derive insights and drive actions based on regional performance relative to goals and recent trends
• Analyze and attribute the impact of internal initiatives & external impacts on regional product KPIs
• Compare forecasted KPIs vs. Actuals. Analyze, learn from and report on meaningful deviations
• Organize the data you’ve collected into reliable intel that informs Rioters about areas where we can improve the player & fan experience in APAC
• Build Tableau dashboards for key ongoing analyses
• Craft narratives around trends to inform product and business strategy, and summarize for regional leadership and product leads
• Collaborate with each product insights team to forecast game KPIs by title on a monthly basis and socialize to product leads and regional leadership team
• Evaluation of product performance and recommendations for future product investment
• Share your results with other Rioters in clear, illustrative presentations and dashboards
• Deliver or collaborate on quarterly strategic analytics/research deep dives
• Build and maintain strong relationships with product and regional insights teams
• Integrate insights tools and methods into team learning and evaluation cycles
• Assist in monitoring and maintaining the health of eCommerce and Growth data ecosystem

Required Qualifications:

• BA in Computer Science, Applied Mathematics, Management Information Systems or a related discipline
• 3+ years of professional work experience analyzing large data sets, visualizing information, and informing company strategy
• Knowledge around marketing strategies, tactics, and analytics is highly preferred
• Experience with gaming, tech or media/entertainment industry
• Proficient with SQL-Pyspark, Databricks, and Tableau
• Knowledge of applied statistics
• Knowledgeable of multimodal analysis (merging research and telemetry data streams)
• Knowledge of using and analyzing research data
• High degree of comfort with broad communication, including presenting to large groups
• High degree of comfort building reports that stand “on their own” and are able to be understood by audiences outside of the group they were generated on
• Comfort with “business thinking” and ability to develop a holistic picture of what data is required for leaders to make strategic decisions at the regional level
• Good communication and collaboration skills
• Some problem spaces require a high degree of creativity under constraints, candidates should be comfortable with experimentation and innovation for problem spaces where no clear best practices for methods/analysis currently exist

Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.