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Information Architect and Content Strategist

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Job Description:

Your Mission

We are looking for a hardworking and dedicated Information Architect and Content Strategist to organize our internal wiki-based documentation and deliver processes and design strategies to improve information quality and findability within our documentation and across our in-house toolset.

Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities:

• Collaborate with technical writers, documentation contributors and users (e.g., 3D artists, game scripters, animators, VFX artists, and software engineers), and production across studios to make information easy to find and retrieve.
• Design and lead the strategy to destroy and prevent documentation rot.
• Identify holes in documentation and overall content strategy implement processes and strategies to fill those gaps.
• Gain a clear and robust understanding of our users and their workflows, to inform all information architecture and content strategy decisions.
• Use Confluence APIs and macros to foster rampant content reuse and lead efforts to inject content to and from the tools for a better help experience.
• Learn our internal tools and pipelines by doing.

Player Profile

• 3+ years leading the information architecture of documentation.
• 5+ years of experience as a technical writer/user-centered information developer.
• Excellent analytical and problem-solving skills.
• Focuses on the user and user experience.
• Good communication skills (verbal and written).
• Experience managing Confluence/wikis
• HTML/CSS, and one or more scripting languages.
• Thrive on managing unstructured information overload.
• Always finds better ways to do things and shares them with teammates. Adaptable to change/shifting priorities, but strategically focused to stay on target with important goals.
• Passionate gamer!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.