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IT administrator

The IT Systems Administrator is part of a team of global IT Support specialists and he is responsible for the administration and maintenance of all corporate servers, network infrastructure, and desktop systems at the regional site of PTW Romania (PTWR).

The candidate who fills this position will be responsible for supporting all aspects of PTWR’s Active Directory domains, Windows, Mac, and Linux Servers, Network Systems and Infrastructure, PC and Mac desktops, mobile devices, and IT Operations at the locale.

The candidate will work within the globally dispersed Global Technology & Information Security team and report to the Regional Manager of Information Technology.

The successful candidate will have prior experience working with technology in Software QA environments, and have a solid knowledge of Information Security practices and methodologies as they apply to ISO27001 and PCI-DSS.

What you’ll be doing

• Manage and monitor corporate computing environment including but not limited to:
  • Active Directory Service
  • Network Routers, Switches, Security Appliances, and Wireless Access Points
  • Office 365 setup and administration
  • Meraki Mobile Device Management (MDM)
  • User Account Administration
  • Data integrity and backup
  • E-mail and Content filtering systems
  • Windows/Apple/Linux Servers and Desktops, mobile devices, and game consoles
  • IT Asset Inventory
• Management of the Office 365 environment including Office, Exchange, SharePoint, and Skype for Business.
• As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the regional site. Participate in a 24x7 on-call rotation schedule.
• Experience with configuring and troubleshooting IPSec site-to-site VPN tunnels using Cisco ASA.
• Ensure Information Security controls are implemented and adhered to. Assist other IT Staff and Executive Management team members with all Information Security reporting and audit initiatives.
• Produce regular reports for systems utilization and up-time.
• Support objectives of the Global Technology and Information Security department.Knowledge of network routing and redundancy principles and practices in a multilayer network.

Requirements

What we’re looking for

• 3-5 years experience in QA/Technical Support/Contact Center environment. Active Directory and Office 365 experience preferred.
• Windows server administration experience including configuration and management of federated Active Directory and Azure, DNS, DHCP, IIS, FTP, and PKI.
• 3-5 years experience with Cisco network switches and security appliances, network infrastructure and cable plant management, CCNA/MCSE certifications preferred
• 3-5 years of experience with Windows, VMWare, Mac, and Linux servers
• Knowledge in TCP/IP Networking (Structured cabling, patching, and Cisco configuration)
• Knowledge of ISO 27001 and PCI-DSS, requirements, and experience working through the compliance process.
• Strong analytical, interpersonal, communication (written and verbal), and organization skills are required.
• Strong and effective team communication and problem-solving skills within a globally dispersed organization and able to work with minimal supervision.
• B.S. CS, EE or related technical degree. Equivalent experience will be considered.
• Ability to establish and maintain effective working relationships

Benefits

What we offer

• Permanent and full-time position with a competitive salary
• Accrued vacation
• Group Insurance coverage
• Free coffee and snacks in-studio regular team bonding and corporate activities/events