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IT Technician Intern
2 years ago
Job Description
As an IT Technician Intern, you will be assisting the Senior IT Technician on supporting the on-site employees on the hardware and software of the Ubisoft Danang studio, employees, and teams, while maintaining a high level of customer support aligned with both the world-wide IT standards and the local business needs. You will learn how to support game developers, how to work in a global company and much more.
Responsibilities
- Offer on-site and remote support to end users within the local responsibility
- Ensure approved security best practices and policies are being applied
- Build and install the new employees work environment
- Maintaining the local meeting room configurations
- Provides support for events & meetings
- Respond to user requests for service, troubleshoot problems and help develop solutions
- Support employees during equipment moves
- Maintain the IT asset inventory
- Perform other duties/projects as assigned.
Qualifications
Relevant Experience
- Any relevant experience in Information Technology
- First experience in technical support to end users is beneficial
Knowledge and Skills
- Good English skills (spoken and written)
- Knowledge in PC, laptop, Wi-Fi support
- Knowledge of Microsoft operating systems
- Interest in Gaming and IT industry
- Good listening and communication skills
- Ready to help and get hands on
- Great team spirit
Additional Information
Why it's great to work at Ubisoft Danang:
- An international, professional, collaborative, modern, and creative environment
- Attractive remuneration package
- Performance rewards
- Creative & endless fun projects
- Unlimited access to Ubisoft games on Uplay
- Flexible working time
- Premium healthcare insurance
- UBIVERSARY for your working milestones
- Team building, Lunar New year Celebration, Projects celebration
- Beers and treats every Friday (yay!)
- Staff clubs
- Free in-house entertainment facilities (PS4…), coffee, tea, and fresh fruits
Company Description
Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
Located in Da Nang, Vietnam, a hotbed for tech and culture also known as one of the best cities to live in Asia, the newest studio focuses on developing a diverse catalogue of fun-packed casual genre from instant games to Creation HD PC & next Gen Console games - first to be built and shipped from Ubisoft Vietnam.
By bringing the best creative and engineering talents from Vietnam, SEA and the World together, and allowing them to thrive in a dynamic and modern international work and living environment, Ubisoft Da Nang is the place to be to begin your journey in game development or take the big next step in your career.
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