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IT Systems Administrator

Established in 1998 and working in over 30 languages, the Keywords Group is a fast-growing plc. listed on the London Stock Exchange’s AIM market. Keywords is an international service provider to the global Video Game Industry with offices in Dublin, Tokyo, Singapore, Shanghai, Beijing, Montreal, Barcelona, Madrid, Rome, Milan, Rio de Janeiro, New Delhi, Los Angeles, Seattle. Working on a worldwide basis, we provide a range of linguistic, testing, quality control, and customer support services to Video Game Developers and Publishers alike.

IT Systems Administrator is a highly collaborative role committed to achieving the highest standards of IT infrastructure and related services in line with business requirements and the Global IT / Regional IT / Studio objectives. The Systems Administrator will be responsible for the support, delivery, and maintenance of Studio IT Infrastructure and all the related services in support of the business as well as supporting the delivery of Regional IT initiatives.

Role & Responsabilities

Local Aspects

• The primary point of contact for any IT matters for local staff and management
• Identify problematic areas and report them in time
• Participate in Studio audits and lead IT-related parts of it
• Handle annual Studio IT budgets and ensure cost-effectiveness
• Ensure Keywords Studios IT security policies are enforced and adjust accordingly with local and client requirements
• Ensure security of data, network access, and backup systems
• Procure new IT equipment with sensitivity to the best value for cost and create inventory for all items
• Develop and/or improve upon existing IT solutions to serve new service line requirements
• Other duties as assigned
• Take responsibility for the information technology and computer systems in the Studios to serve the requirements of existing and new service lines while integrating with Keywords global IT infrastructure

Regional / Global Aspects

• Work closely with Regional IT Infrastructure Manager to support all aspects of the business as usual activities
• Keep up to date with the latest technologies and makes recommendations for technology growth
• Identify opportunities to reduce regional infrastructure costs
• Collaborate with Global and Regional IT teams and participate in IT-related discussions
• Support the Global IT Managers to improve the operational systems, processes, and policies in support of organizational goals
• Other duties as assigned

Requirements

Technical Skills

• Strong technical background with 5+ years experience in IT role delivering infrastructure, applications, and IT service support.
• Strong technical knowledge of the Microsoft Stack, Windows networking, Active Directory, Exchange, SharePoint
• Strong technical knowledge of Network, Storage, and Server equipment, and production setups
• Strong passion for and experience with Change Management processes
• Demonstrable evidence of successful collaboration with peers and business partners
• Experience with Video Rendering and Game development will be a plus.
• Strong analytical and troubleshooting skills
• Excellent facilitation and presentation skills.
• Excellent organizational skills
• Ability to explain complex systems in non-technical terms
• Ability to use good judgment to prioritize tasks.

Behavioral Skills

• Strong analytical and troubleshooting skills
• Excellent facilitation and presentation skills.
• Excellent organizational skills
• Ability to explain complex systems in non-technical terms
• Ability to use good judgment to prioritize task
• Good communication skills in English & German are mandatory

Benefits

• Working with an international team of world-class professionals on exciting and challenging projects
• Friendly team and a family-like environment