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IT Systems Administrator – Datacenter Systems

Job Description

The Data Center Operation team in the Hosting Services group of Ubisoft, provides hand-on, on-site and remote support for the hardware and facilities in Ubisoft’s Data Centers sites across the world.

The IT Systems Administrator in the Data Center Systems team is responsible to deploy and maintain the systems and tools required for operations, while assisting and critical support infrastructure, such as deployment and support of sites and hardware, supporting the internal teams providing the necessary infrastructure and services for our games and developers. The IT Systems Administrator is also expected to perform occasional manual operation in our locations in Koto and Shinagawa.

Responsibility

• Design, deploy, monitor and maintain tools and systems to support Ubisoft’s data center operations;
• Diagnose and perform complex hardware and software troubleshooting for technical problems raised during operations;
• Coordinate with internal and external partners, vendors and manufacturers for support requests, projects, maintenance, deployments, and site creation;
• Support onsite operations during and out of business hours when required;
• Document and track work done in the ticketing and inventory management systems, build, update and maintain knowledge base articles;
• Contribute to the team and group’s evolution by proposing improvements, changes to processes and methodologies.
  

Qualifications

Skills & competencies

• Strong experience with hardware troubleshooting, problem solving and technical support in an enterprise environment;
• Experience with scripting languages such as Python, Golang, Django, BASH and Powershell (Django experience is a plus)
• Experience with source control management such as Git and configuration management systems such as Ansible, Puppet and Chef
• Experience with support management and project management methodologies, documentation best practices;
• Experience with and ability to perform physical manipulation of datacenter equipment and components in racks;
• Bilingual communication skills (Japanese and English, written and spoken).

Additional Information

Skills and competencies show up in different forms and can be based on different experiences, that's why we strongly encourage you to apply even though you may not have all the requirements listed above.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands, including Assassin’s Creed, Just Dance, Tom Clancy’s video game series, Rayman, Far Cry and Watch Dogs. The teams throughout Ubisoft’s worldwide network of studios and business offices are committed to delivering original and memorable gaming experiences across all popular platforms, including consoles, mobile phones, tablets and PCs.

Company Description

Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.

For more than 10 years, via its Ubisoft Mobile entity, Ubisoft has also shaped worlds on smartphones and tablets via its portfolio of mobile games.

At Ubisoft Mobile, you will have a chance to develop your skills and work alongside dedicated team members who are pioneers in their field, throughout the world.

You will be part of a warm and stimulating environment in which you can push back the boundaries of both the imagination and technology to create worlds that will inspire our players.