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IT Support Technician - Level 1

Job Description

• Logging inventory/tickets/software requests
• Go into the office 2-3 days a week
• Setting up machines for new hires
• Help with hardware requests, real-time tech support within the office
• Upgrading machines to ensure hardware matches team needs
• Able to write documentation and guides for common problems and how to help with them
• Cleanup of physical hardware in the office

Qualifications

• 1-3 years of experience
• Passionate about technology and gaming
• Good communication and customer service skills
• Ability to ask the right questions
• Self-starter
• Toronto-based with the ability to be in-studio at least 2-3 days a week

Additional Information

Benefits & Perks

• 6.5 weeks Paid vacation
• Game Launch Bonus Structure
• Relocation assistance
• Flexible schedule and work location
• Healthcare & benefits

To see our team, our office and what we do as a company visit tornbanner.com/careers.

Torn Banner Studios welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Company Description

Torn Banner studios recently launched Chivalry 2, the sequel to our multi-million copy selling original. We are a small independent video game studio of around 80 developers in Toronto and we love creating innovative new experiences that focus on challenge and fun.