IT Support Specialist I

Crystal Dynamics
Redwood City, CA, United States
13 days ago
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Crystal Dynamics, a part of the Square Enix family and the studio behind Marvel’s Avengers and the award-winning Tomb Raider game franchise, is constantly on the hunt to add even more top-tier gaming talent to our family. We pride ourselves on attracting and developing the best talent available to concept, create, and contribute to the most exciting projects in gaming. Our 25-plus years of game development experience, as well as our combined AAA game industry pedigree, has established us as one of the premier studios in the world today.

Position Summary

The IT Support Specialist is a mission critical position that directly influences day to day development operations and specializes in PC/Devkit setup and troubleshooting at Crystal Dynamics. While working at Crystal, you will work within our team and will service all of our development, C-level, administrative, and operational staff. You will be heavily relied upon as this isn’t a sit at your desk type of role. You can expect to be heavily customer facing and will work 1:1 with all our staff. That means, you will not only be facing hardware issues, but will need to have the ability to multi-task at a whole new level. You will not only manage tickets, but help us exceed client expectations, map and deliver critical timelines, help set standards, and manage assets. Our priorities change rapidly, so you must have an innate sense of urgency and prioritization to be successful.

Essential Duties & Responsibilities

Essential Requirements

Skills & Abilities

Crystal Dynamics is an EOE and M/F/D/V employer.

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