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IT Site Manager
4 years ago
Job Description
About the role:
The IT Site Manager is primarily responsible for ensuring the excellence of IT operations in the studio of Ubisoft Chengdu.
In this mission, you will oversee all the IT related tasks of the site and will be fully involved on the tasks of the team, dedicating most of your time to operational topics. In addition, you are also in charge of the continuous improvements of the IT structure and processes, as well as ensuring the Studio is ready to tackle future challenges. For that purpose, you will be following up regularly with key users, local partners and participate to all traversal projects of the team worldwide raised by your regional manager. Finally, you ensure the management and development of the local IT technician(s) of your site.
What you will do:
- Bring Excellence in the Studio IT Infrastructure
- Gear up our Teams with the relevant hardware
- Ensure the maintain and improvements of our existing infrastructures
- Propose and implement innovative solutions to match the high-tech requirements of our Studio
- Collaborate with other departments to ensure IT requirements are included into the Studio development
- Maximize the efficiency and value of the IT Service
- Be the guardian of the quality of service provided by the Local IT Team
- Optimize user ticket management
- Define and monitor KPIs to measure the contribution of Chengdu Local IT
- Leverage automated solutions to optimize your team’s efficiency
- Strengthen collaboration and synergies with Local IT partners
- Maintain transparent communication with stakeholders
- Support events that require IT setup
- Define the IT budget of the site
Qualifications
What you should be equipped with:
- 5+ years of experience IT operations or technical operations
- 3+ years in a lead or management position
- Excellent understanding of an enterprise IT ecosystem in a game development context
- Excellent sense of customer service in a technical support environment
- Strong communication and social skills
- Excellent English skills (spoken and written)
Company Description
Established in 2008, Ubisoft Chengdu is one of the key game studios in western China and a full-fledged production center, with over 320 talents contributing to Ubisoft’s line-up. We have a strong track record of co-development on Ubisoft’s biggest brands such as Assassin’s Creed®, Skull and Bones™ and For Honor®, as well as developing casual games such as Rabbids party game and bringing hit titles to Switch.
Meanwhile, we are also a pioneer in cutting-edge technology driving Ubisoft’s “games as a service (GAAS)” ethos. Chengdu’s technology team develops products that empower production teams to make educated, data-driven decisions on hit Ubisoft brands.
To find out more, please visit our website: http://www.ubisoftgroup.com or our WeChat account (UBISOFT育碧or 育碧招聘).
育碧成都自2008年建立后已成为中国西部地区主要游戏研发工作室之一,并拥有超过320名员工致力于研发育碧旗下的经典游戏。我们与其他育碧工作室合作研发了多个AAA游戏,如《刺客信条》、《碧海黑帆》及《荣耀战魂》。同时我们也致力于自主研发休闲类游戏,如《疯狂兔子:奇遇派对》以及将多款育碧经典游戏移植到Switch平台。
同时,育碧成都工作室也是研发前沿性技术的领军者,其“Games As A Service (GAAS)” 的理念带领企业不断推陈出新。成都工作室的技术团队开发的产品被运用于育碧旗下众多知名游戏品牌,有效协助研发团队基于科学数据做出准确决策。
想要了解更多,敬请点击http://www.ubisoftgroup.com,或关注我们的微信公众号(“UBISOFT育碧”以及“育碧招聘”)。
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