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IT Services Specialist

Electronic Arts
Bucharest Bucharest Romania
2 years ago
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General role description

The IT Service specialist is responsible for first, second and third line support at the Electronic Arts office in Bucharest.

Reporting into the Romania Site IT manager, and working in a local team of ten, primary work tasks include day to day support of end users, maintenance of local infrastructure, participating in both Local and Global IT projects.

The IT Service specialist needs to be able to communicate and collaborate within the global IT team while maintaining focus on local business requirements.

The ideal candidate would be outgoing and proactive, technically astute with a keen eye for detail and documentation.

Focus on customer satisfaction is key, being the face of IT at EA and leveraging excellent technical knowledge and skills to deliver exceptional IT support.

Work task examples

Technical Skills

Soft Skills

Feedback

Structure & Planning

Drive

Ownership

Culture

Reliability

Industry knowledge

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