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IT Senior Manager
4 years ago
Rooster Teeth is looking for a skilled IT Senior Manager to join our team. The new role is responsible for managing a team of IT and Engineers. This position will be based in Austin, Texas.
A strong candidate will have a proven track record of creative leadership, interpersonal skills, and production experience to help Rooster Teeth fulfill its objectives. If you’re the type of person who gets excited about business-centric IT services, developing high-performing teams, communication, and community, then we want to hear from you!
Responsibilities:
- Increase business value of IT Services by managing staff, tools and processes to achieve optimum return on investment
- Ensure IT services are stable, consistently functional and deliver the business need
- Enhance and optimize the software development team responsible for supporting media-production workflows
- Manage escalations of incidents and conduct problem management sessions to find root-cause and drive corrective action plans
- Supervise IT and Animation Engineering teams to support Rooster Teeth primarily in Austin, Texas and secondarily in Los Angeles, California.
- Work may include some travelDevelop high-performing teams by monitoring, mentoring, directing, coaching and conducting performance reviews
- Maintain good relations with the executive leadership team and business stakeholders
Qualifications:
- Bachelor's degree in Information Technology or related experience
- 3+ years IT management and direct supervision responsibility
- 5+ years managing IT services including operational support of networks, storage, computers and Service Desk
- 2+ years of engineering-related experience
- Experience leading an IT-service transformation project
- Effective business relationship experience to build trust and improve communication between IT and the business
- Team-motivated with a good work ethic and desire to constantly improve
- Strong verbal and written communication skills that can effectively communicate technical solutions to senior management and business stakeholders
- Must be comfortable working in a highly collaborative team
- Excellent knowledge of technical management, information analysis and computer hardware/software systems
- Hands-on experience with help desk support, computer networks, network administration and network installation
- Results-oriented and proactive management style
- Ability to work across time zones
- Bonus:
- Experience with Agile/Scrum
- Experiencing managing IT and/or Engineering who support a media/entertainment business
Benefits + Perks:
- Medical, dental, vision, and life insurance
- Use What You Need paid time off
- 401(k) with a company match
- Catered meal on Mondays
- Opportunity for career growth
- Flexible dress code
- Kitchen stocked with snacks
- Pet Friendly
ABOUT ROOSTER TEETH:
Rooster Teeth is a pioneering media and entertainment company responsible for some of the biggest online series in history, such as the award-winning and longest-running web series, Red vs. Blue. They also produce the globally acclaimed animated series RWBY, the first western anime series to be distributed in Japan; the award-winning Rooster Teeth Podcast; and Immersion, a reality format that brings video game theory to the real world. Rooster Teeth has a massive global footprint of more than 45 million subscribers to its YouTube Network, 5 million unique monthly visitors to its
RoosterTeeth.com hub and 3 million registered community members. The company was founded in 2003, and is a subsidiary of Otter Media, a WarnerMedia company. Discover more at
RoosterTeeth.com.
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