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IT Manager

We are PUBG, the global battle royale phenomenon! After the release of our flagship title in 2017 we have become one of the highest selling games of all time with over 70 million copies sold – that’s a lot of Chicken Dinners!

We are headquartered in Seoul, South Korea and sit within the KRAFTON, Inc. corporation. From our Amsterdam office, we cover Europe, Middle East & Africa, and the CIS region, and have teams dedicated to Game Development, Product Management, Esports, Content, Communications, Creative, Merchandise, HR and more.

Our office is situated in the Amsterdam Arena area, a buzzing business hub in the southeastern part of the city. Accommodating some of the world’s largest and most exciting companies, the area also transforms at night into a popular social destination. Not far from our office, you’ll find iconic venues such as the Ziggo Dome, Heineken Music Hall and Johan Cruijff Arena – home of Ajax Football Club.

Our Amsterdam team reflects the city’s diverse look and feel. Being mainly expats, we currently represent more than 20 different nationalities – and we are still growing and adding to our team.

As the IT Manager you will be responsible for overseeing all IT infrastructure and support for the Amsterdam office. You will be the main point of contact for our HQ in Korea and manage the IT team on the ground here in Amsterdam.

Basic Responsibilities:

• Be available on-site at the PUBG office in Amsterdam
• Support the Amsterdam studio and manage the operations/infrastructure.
• Be the main contact and manage hardware and software
• Troubleshoot and provide technical support for the team for both hardware and software (Including perforce, Jira, Slack, Outlook, etc.)
• Proactively work with HQ IT departments to obtain correct licenses for software
• Manage all storage, servers, networking equipment, telecommunications, cooling, power, and redundant power at all Amsterdam locations
• Establish and enforce policy and procedures for procurement requests
• Establish and enforce security baselines for user behavior and equipment use
• Keep all documentation for systems up to date
• Maintain critical documentation on all events and incidents
• Be the main contact for all IT related questions pertaining to services provided by HQ
• Occasionally you may be expected after hours for critical infrastructure
• Be the main contact/project manager for office space expansion, including making sure the workstations are set up for success, managing contractors when needed, making sure everything is installed correctly
• Order the workstations and set up machines, including Windows domain setup, VPN setup, disk imaging for standard programs
• Manage the daily in/out tasks at the office
• Manage IT team meetings and documentation to be shared with management staff weekly

What we’re ideally looking for:

• Talented troubleshooter with experience administering a Windows user environment
• Knowledge of Windows and Linux systems including the cloud such as AWS and Azure
• Experience with networking (e.g. packet analysis, routing protocols) and network setup and monitoring including firewall and VPN configuration
• Some experience with programming and/or scripting language (e.g. Go, Python, Java, Ruby, Rust)
• Knowledge of Source Control Management systems like Git and Perforce
• Enterprise and domain-based PC Management
• Experience with NAS such as Synology
• Interest in video games and the gaming industry
• Strong communication skills and level head under pressure
• Capable of installing and managing different PCs, equipment, etc.

What we offer:

• A competitive salary
• An allowance to cover the Dutch mandatory health insurance
• 25 paid + 4 extra paid working days off a year
• Relocation package
• Pension scheme
• A commuter allowance
• A range of snacks & drinks
• Free gym facility in our office building
• Full assistance with visas and the 30% ruling applications when the candidate is eligible

If you feel this role is a good match for your skills and experience get in touch with us right away!