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IT Infrastructure Engineer

With a passion to deliver high-end cinematic games, Supermassive Games is carving a unique and exciting path in the games industry. Want to join us on the journey?

Supermassive Games are seeking an IT Infrastructure Engineer to join our IT team.

You should have experience in a similar role that required you to be highly organised, efficient and a fast learner.

We are a friendly and welcoming team who are looking for the right person to join us in this key role for the studio.

The Role

We are looking for an experienced Infrastructure Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure who is able to quickly make a good contribution to the studio. They should have:

• A minimum of three years infrastructure support
  
• A highly organised, thorough, and diligent work-ethic with acute attention to detail.
• Excellent verbal and written communications skills with the IT Team as well as internal and external customers.
• The ability to work unsupervised, work to deadlines and have a flexible attitude.

Your duties will include, but are not limited to:

• Proactively ensuring the highest levels of systems and infrastructure availability
• Managing assigned projects to deliver services in accordance with established objectives
• Coordinating and/or performing additions and changes to network hardware and operating systems and attached devices; includes investigation, analysis, recommendation, configuration, installation and testing of new network hardware and software
• Supporting our bespoke software applications including regular maintenance
• Proactive technical support of helpdesk enquiries from internal and external customers
• Ensure backups are ran successfully and kept up to date
• Exceptional monitoring skills
• Server room management and maintenance.

The role reports to the studio’s Director of IT and Facilities.

Requirements

Required Skills:

• Working with AWS and its best practices (EC2/S3/IAM/etc)
• Office365 Administration
• Good IT Security Awareness
• Networking: Small-Medium Network design/support, Layer 2/3, etc.
• Linux (RedHat) Monitoring and Performance Tuning
• VMware
• SAN/iSCSI
• Microsoft Windows Server (Active Directory, Group Policy, DHCP, DNS)
• Excellent technical documentation skills
• Technical troubleshooting of networks and servers
• High Level of written and spoken English

Desirable Skills:

• Exposure to Azure AD, SAML, SSO
• Office365 Monitoring and Troubleshooting
• Perforce
• SolarWinds and Grafana monitoring
• Sophos Central
• Commvault
• Supporting Dev Ops/CI Environment/Software Developers

Benefits

Why Join us?

• We make big games with small teams - you will play a full and active role
• Challenging and rewarding projects as standard
• 25 days annual leave
• Private health insurance
• Pension and life assurance x6 time annual salary
• Quarterly profit related bonus scheme
• Social events - including large summer party
• Constantly improving tools and workflow so you can focus on creativity
• Fast decision-making allows good ideas to flourish
• We celebrate and nurture talent
• Our supportive, inclusive and friendly team culture is something we are proud of
• Work-life balance is something we respect and protect
• Ultimately, you’ll work on the cutting edge - making innovative and immersive games