IT Helpdesk Technician

Keyword Studios
Runcorn England United Kingdom
29 days ago
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Job title

IT Helpdesk Technician

Contract Type

Permanent

Location

London

Reporting to

IT Infrastructure Manager

Company profile

Keywords Studios is an international technical and creative services provider to the global video games industry.

Established in 1998 and headquartered in Dublin, Keywords now has over 50 studios located across Europe, North America, South America and Asia. We provide integrated art production, engineering, audio services, testing, localization and player support services across 50 languages and 14 game platforms to a blue-chip client base in more than 20 countries. We have a strong market position, providing services to 23 of the top 25 most prominent games companies. With over 5,000 passionate gaming employees around the world, we provide services to video game developers and publishers alike.

Role Overview

The IT Helpdesk Technician is a highly technical role committed to achieving the highest standards of IT services in line with business requirements and the local IT team objectives.

The IT Helpdesk Technician will be responsible for the delivery of high-quality IT Operations in support of the business as well as supporting the delivery of strategic IT initiatives. The successful candidate will develop IT skills and expertise to provide technically knowledgeable, proactive solutions in support of local business activities.

This is a great opportunity for someone interested in the IT industry to expand their knowledge and join a collaborative, multi-cultural team.

Duties and Responsibilities

General

The area of work and/or specific responsibilities may be altered from time to time by the Company, consistent with your position, as the circumstances of the business dictate.

Skills and experience required

Technical Skills

Required:

Beneficial:

Experience with switching


Behavioral Skills

Benefits

Healthcare cover, Cyclescheme, Tech-scheme, Employee Assistance Programme.

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