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IT Helpdesk Specialist

Job Description

CD PROJEKT RED is currently looking for a new member of our IT team! If you already have experience working in IT Support and you’re looking for new possibilities of personal development as well as a great atmosphere – don’t hesitate, apply!

Daily responsibilities

• Providing support to End Users through all available channels to ensure the highest level of service quality.
• Troubleshooting IT related problems – Hardware and Software.
• Managing IT equipment and keeping stocks updated.
• Maintenance all conference rooms and IT areas to keep it clean and functional.
• Supervising network, access control systems, CCTV and other IT solutions in the studio.
• Researching new solutions that will improve our everyday work in the office.
• Preparing instructions for End Users as well as for internal IT department purposes.

Qualifications

• Higher education (IT ) or a student soon-to-be graduate or experience equivalent.
• Minimum 2 years’ experience on a similar position.
• Knowledge of TCP/IP.
• Knowledge of network devices (configuration and administration).
• Advanced knowledge of Windows 10 and Apple’s OS as well.
• Experience with CCTV and access control systems.
• Good command of English (enabling free communication and reading technical documentation).
• Good communication skills.
• Meticulousness in performing given tasks.
• Good knowledge of an PC’s hardware.

Additional Information

• A modern and relaxed studio atmosphere.
• A chance to work in a booming industry, within an international team.
• Private health care (Enel Med, Medicover or Lux Med).
• 24/7 gym for CDPR employees with personal trainer on-site.
• 2 canteens, 5 fully equipped kitchens, fit vending machines and various foodtrucks.
• Fresh fruit twice a week for everyone in the office, a wide choice of tea, fancy coffee machines and 7 types of milk :)
• Free library with wide range of games and books.
• Many social activities and parties.
• From 20 to to 26 days of paid vacation per year.

Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. As a driven team of talented professionals from all around the globe, we want to earn our place as one of the world’s top video-game developers, push narrative boundaries, and build unforgettable stories that set and redefine the standards for the genre.