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IT Administrator
1 year ago
- Provide onsite support to end-user on ICT (Laptop, printer, scanner, desktop application) including but not limited to:
- User Account Administration
- Office 365 User Administration
- Wireless Access Points User Administration
- Basic networking issues
- Server backup job administration
- Install, upgrade, support and troubleshoot Microsoft Windows client (PC desktop and notebook)
- Install, upgrade and support for authorised applications such as Microsoft Office, Adobe Acrobat, authorised Internet browser etc.
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
- Maintain up-to-date IT asset inventory, this includes updating GLPI and asset labelling.
- Windows Server Update Services (WSUS) management and ensure all PC desktops are up to date to the latest patches.
- Ensure third-party applications are up to date.
Requirements
- At least 1 year of relevant IT hands-on experience (including device management).
- Possess at least Diploma in IT or equivalent qualifications.
- Experience with VPNs, Linux, Windows, and Mac systems.
- Knowledge of Microsoft Office, Active Directory, as well as tools like Teams.
- Meticulous and able to multi-task and work independently.
- Good troubleshooting and critical thinking skills.
- Good interpersonal and customer-fronting skills.
- Resourceful, meticulous, and a team player who can work well with all levels.
- Possess a high level of integrity and self-driven personality.
Note: We are prioritizing candidates who do not require sponsorship for employment visa status in Malaysia.
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