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Hindi Player Support Moderator for Video Gaming - Freelancer - India/SEA

We have been pioneers & leaders in the Player Support field for over 15 years. We are one of the premier international providers of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services for online payment and virtual goods providers.

Responsibilities:

• Reviewing all incoming community interactions on different social media platforms.
• Moderating any prohibited and/or inappropriate content found therein.
• Reviewing in-game chats and user-generated content for any prohibited and/or inappropriate content.
• Escalating Real-Life Threats as needed.
• Ability to make justifiable judgement calls in regards to debatable content and edge case scenarios.

Requirements

• Passion for video gaming and customer service.
• Excellent communication and writing skills.
• Fluent in English.
• Ability to juggle multiple tasks while managing your time efficiently.
• Good attendance rate and attention to details.
• Being fast, albeit thorough, reading skills.
• Experience in a relevant, similar, or related field (an asset).
• Be up-to-date with the latest trends within the online community.

Note that this position requires full-time availability. Morning, day or evening shift to fill. At least one weekend shift is mandatory.

The chosen candidate mustbe based in India or South East Asia region.

Benefits

• Work From Home