Helpdesk Technician

NCSoft
Newport Beach, California, United States
9 days ago
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WHO WE ARE

NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative, and impactful, and we are passionate about creating the best gaming experiences for our players.

The Helpdesk Technician is the first point of contact for technical inquiries. They maintain in-house computer systems, desktops, and peripherals for both onsite and remote workers. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring workstation performance and troubleshooting problem areas in an accurate fashion and providing end-user assistance where required.

WHAT YOU’LL DO

WHAT YOU’LL NEED TO BE SUCCESSFUL

NICE TO HAVE

This is a full time, on-site position at our office in Newport Beach, CA.

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