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Helpdesk Technician (Contract)

NCSoft
Bellevue, WA, United States
1 year ago
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NCSOFT is a premiere digital entertainment company and global publisher with worldwide locations and more than 4,000 employees focused on bringing extraordinary games to life for millions of fans around the world. Established in 1997 and headquartered in Seoul, South Korea, we quickly became a key leader in online games. Best known for critically acclaimed franchises including Lineage, Aion, Guild Wars, and Blade & Soul, NCSOFT is also one of the world’s top mobile developers with Lineage 2M occupying the #1 grossing revenue slot on Google Play. Our core goal is making people in this world happier by delivering games that entertain a globally connected audience has remained the same. Our culture is innovative, creative, collaborative, and impactful, and we are passionate about creating the best gaming experiences for our players.

We are looking for two Contract Helpdesk Technicians. The Help Desk is the first point of contact for technical inquiries. They provide deskside, phone, and remote support to NCSOFT employees, which includes maintenance of in-house computer systems, desktops, and peripherals for both onsite and remote workers. They install, diagnose, repair, maintain, and upgrade all computer hardware and equipment. They also manage purchase requests for the IT department and assist with high visibility projects, including studio wide upgrades, livestream support, and outage repair.

This is a 3 month contract.

WHAT YOU'LL DO

WHAT YOU’LL NEED TO BE SUCCESSFUL

NICE TO HAVE

This is a 3 month contract onsite at our Bellevue, WA office.

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